Business & Legislation

Oliver Heywood, Flat Cap Hotels

Small Talk

Oliver Heywood on the future of Flat Cap Hotels

By Hannah Thompson

The North West-based hotel group – inspired by openings such as design-led The Pig, Firmdale Hotels, and The Hoxton ‒ first opened as the restaurant The Vicarage Freehouse in 2014, before progressing to add a 20-bedroom hotel to the site in 2015.

Annual Hotel Conference 2016 top tips hotel experts

Futureproof your hotel: Industry experts share their top tips

By Emma Eversham & Hannah Thompson

The ‘pace of change’ is moving at its fastest ever rate, according to Danny Pecorelli, managing director of Exclusive Hotels and Venues and, like it or not, the hotel sector is having to move with it.

London hotels struggle to attract Chinese tourists

London hotels struggle to attract Chinese tourists

By Sophie Witts

London’s luxury hotels are falling behind the rest of Europe by failing to attract high-spending Chinese tourists, according to a report by the British Hospitality Association (BHA).

The Way of the Noodle: How Wagamama is going global

The Way of the Noodle: How Wagamama is going global

By Mark Wingett

After two decades at the top of its game, Wagamama hit a period of stagnation. Now, under the guidance of CEO David Campbell, the company once again has serious growth in its sights, both here and overseas. Could the noodle chain really be the first UK...

Giraffe owner buys Ed's Easy Diner

Giraffe owner buys Ed's Easy Diner

By Sophie Witts

The Ed’s Easy Diner chain has been sold to Boparan Restaurant Holdings (BRH) - owner of Harry Ramsden’s - for an undisclosed sum.

The battle of the bookings: How hotels can work with, not against OTAs

The battle of the bookings: How hotels can work with, not against OTAs

By Hannah Thompson & Emma Eversham

As the industry gears up for two major hotel events in the next few weeks, experts have agreed that online travel agents (OTAs) may not be the ‘necessary evil’ they are made out to be, and may actually offer many features designed to help, rather than...

Cooking fats poured down the drains can lead to blockages after the fat coagulates

Restaurant fined £5k for blocking sewers with fat

By Emma Eversham

Restaurants are being reminded to dispose of fats carefully after a restaurant in Codsall, near Wolverhampton, was fined more than £5k for blocking nearby sewers with fat, oil and grease. 

Business Profile: Pizza Pilgrims

Business Profile: Pizza Pilgrims

By Stefan Chomka

Brothers James and Thom Elliot have created a fun-loving restaurant business where the vibes are as important as the food. And the Pizza Pilgrims party has only just begun. 

Spending on eating out rises but transaction spend falls

Spending on eating out rises but transaction spend falls

By Hannah Thompson

Consumers are spending more on takeaway services ‒ including Deliveroo and Hello Fresh ‒ and eating out more frequently overall, although average transaction value has fallen across casual dining and pubs, according to a new report.

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