Every year, over 300,000 female workers leave the hospitality industry, a turnover that comes at a cost of almost £3bn to businesses, according to a new report
Robert Barnard, partner for Hotel Consultancy Services at PKF Accountants & business advisers, tells one reader what he can do to protect his business as the impacts of the spending cuts start to be felt
Christmas in hospitality this year will be all about adding value to your services so you attract – and keep – new customers, while at the same time keeping your costs down. If you’re stuck for ideas as to how to go about doing this, take a look at what...
A hospitality benchmarking survey has named Living Ventures, John Lewis cafes and restaurants, Wagamama, Premier Inn and Maison Blanc as the top five multi-branch brands for customer service
The former pastry chef at Napa Valley’s The French Laundry has been running a pop-up patisserie at Harvey Nichols in London, and has hopes of opening her own dessert-focused restaurant concept in Mayfair next year
Christmas is a time for good cheer, plenty of treats, and general jolliness. But if you’re in the hospitality industry, Christmas is all about welcoming those extra people who come through your doors, and making sure you find ways to bring them back.
Zizzi will be testing a new breakfast concept at some of its branches, with plans to introduce the new ‘Brunchetta’ menu across all sites next year if it proves to be a success
Tightened consumer belts over the Christmas period need not be as damaging to the hospitality industry as you might fear. Despite the expected slowdown, here are some simple measures that can keep people coming through your doors.
Foodservice provider 3663 has added a selection of chilled, ambient and frozen products to its range this month, including a Raspberry Trifle Cheesecake and a Goat’s Cheese & Cranberry Tart
Strong hotel business in most parts of the country over the past few months will help brace the industry for a tough road ahead as the effects of the Government’s spending review start to be felt
Casual dining giant Pizza Express has unveiled its new restaurant design template in Richmond, featuring a central theatre-style kitchen, banquette-seat tables with their own parabolic roof domes, bespoke music and fresh furniture and tableware
With consumer spend expected to drop this Christmas, the last thing you’d want is for your business expenses to eat away at your potential profits, but there are several small, low cost initiatives you can implement now to tackle your growing outflow.
The head sommelier at Le Gavroche in London has received one of the top accolades in this year’s Awards for Excellence from The Academy of Food and Wine Service (AFWS)
Although the hospitality sector is recovering well after the recession, and despite consumers’ traditional increase in spend during December, the Government’s £80bn spending cuts may mean that restaurants, pubs and hotels will need to work just as hard...
The food and drink firm Creativevents has added a new ‘healthy’ café to its catering facilities at the ExCel London convention centre, as part of its investment strategy leading up to the Olympic Games
Restaurants hotels and pubs, including the Bonham Hotel in Edinburgh and Podium Restaurant at Hilton Park Lane, tell us about the extra activities their planning to attract customers this Halloween
BaxterStorey has announced that its Foundation will provide sponsorship to Simon Hulstone as he competes in the World final of the Bocuse d’Or in January
Jamie Oliver has confirmed to BigHospitality that his Jamie’s Italian restaurant chain will soon be introducing calorie information on menus across its 15 sites
Women working in the hospitality sector could be recognised for their achievements in a new initiative by People 1st, which will next month start a search for the 100 most influential women in the industry
Hotels are set to more than double their prices during the 2012 Olympic Games, but doing so could cause long-term damage to corporate business an expert has claimed
Mark Stinchcombe, the inaugural Young National Chef of the Year, has now also been named as the winner of this year’s Young Chef Young Waiter competition alongside Ben Dantzic from Restaurant Andrew Fairlie at Gleneagles
Hotels are likely to be hard hit by the Government’s £80bn spending cuts announced yesterday, according to a hospitality expert at PricewaterhouseCoopers (PwC), who predicts that tightened economies will have a knock-on effect on business travel
The duo behind the Michelin-starred Arbutus and Wild Honey this week opened a third restaurant in Covent Garden, described as an “informal, quality” French Brasserie
Following the £80bn worth of spending cuts announced by the Government today, national tourism agency VisitBritain will need to review its operations if its Olympic tourism strategy is to remain on track
Dishoom, Juniper Dining, L’Anima and Bistro Bruno Loubet offered the Best Festival Menus during the London Restaurant Festival (LRF), which has drawn to a close this week
The heads of pub, hotel and restaurant operators Whitbread and Fuller’s have joined leaders of some of the UK’s largest companies in a strong show of support for the government’s proposed spending cuts
Hotels across the UK delivered double-digit revPAR growth in the third quarter of the year, although experts warn the positive performance will not last into 2011
Restaurants and food businesses across the UK may soon be faced with compulsory food hygiene rating, following recommendations from a government report that the Food Standards Agency’s (FSA) scheme becomes mandatory
Laith Khalaf, pensions analyst at Hargreaves Lansdown, advises one reader on how to get the most of his pension plan as a self-employed, single operator
A new study has found that the level of background noise affects our perception of the flavour and texture of food, a theory that some chefs – like Heston Blumenthal – have already taken to their diners
The Saturday Kitchen stalwart and head chef at Pearl Restaurant in London is near to finishing a month-long Street Kitchen tour with Mark Jankel, as part of the London Restaurant Festival
Restaurants hotels and pubs, including The Waterside Inn and Fifth Floor Harvey Nichols tell us about the extra activities they're planning to attract customers
Inspirational and driven, entrepreneur Jillian MacLean is rapidly expanding her young company, Drake & Morgan, to be the envy of the bar-restaurant sector
Two new studies released today have claimed that 6,300 pubs, bars and restaurants will fail by 2015 and that some 6,685 companies in the leisure sector are currently struggling with “significant or critical” financial problems of £57.5bn
More than half of small businesses now use social media, although most of them doubt the value of networking sites such as Twitter, Facebook and LinkedIn