Business & Legislation

Major regional cities outperformed the capital

London hotels ranked worst for guest satisfaction

By Sophie Witts

London hotels have been ranked as some of the worst for guest satisfaction in the UK and Europe, according to an analysis of six million customer ratings left on www.Hotel.info.

Hotel guests can be directed down certain routes and encouraged to spend out on extras with clever design, suggests Sam Stokoe of Newman Gauge

ASK THE EXPERTS

How design can encourage secondary spend in hotels

By Sam Stokoe

Sam Stokoe, director and design lead at commercial design agency Newman Gauge, discusses how clever design can be used to encourage hotel guests to spend more during their stay. 

The group is hoping to differentiate itself in a 'saturated' burger market

Meat & Shake eyes expansion after change in direction

By Mark Wingett

Meat & Shake, the London-based concept, is eyeing further expansion after securing three new sites and changing its model from burger-led to a more smokehouse-based format, according to BigHospitality's sister publication M&C Allegra Foodservice.

Landlords aged 25-34 now account for 15 per cent of the industry

Rise in young landlords drives pub and bar growth

By Sophie Witts

Rising turnover and a surge of young talent entering the industry are providing encouraging signs of growth for the pub sector, according to new data from Barclays released today (22 May).

The restaurant at Crawley Leisure Park was one of the first sites to be redesigned

Pizza Hut to report third consecutive year of growth

By M&C Allegra Foodservice news team

Pizza Hut UK, the Rutland Partners backed group, has reported sales growth of up to 40 per cent at refurbished restaurants since its reimaging programme began, as the company prepares to report a third consecutive year of growth.

Craft Guild of Chefs names new boss

Craft Guild of Chefs names new boss

By Noli Dinkovski

The new boss of the Craft Guild of Chefs has been named following the announcement that chief executive Martin Bates is to retire.

Claude Bosi: adapting is the key to survival

SMALL TALK

Claude Bosi on Hibiscus reaching its 15th birthday

By Michelle Perrett

This May Hibiscus, the fine-dining restaurant owned by French chef Claude Bosi, celebrates its 15th birthday. The chef tells BigHospitality about his time at the restaurant in both Ludlow and London’s Mayfair and how he manages to keep things fresh after...