UK sporting venues such as Twickenham Stadium and Royal Ascot have signed up for a customer service programme introduced last year by People 1st to train hospitality staff ahead of the Olympics.
A new four-year £100m marketing campaign devised by VisitBritain is estimated to create 50,000 tourism jobs and boost visitor spending in the UK by £2bn.
Smaller companies will face a tough year ahead, as higher tax and restrictive employment law create barriers to growth, according to the Forum of Private Business.
Christopher Ainsworth, partner in hospitality sector law firm Kimbells, helps one reader understand the legal rights of staff and employers when accommodation is offered with the job.
Yorkshire-born and bred, Pern won a Roux scholarship prior to opening The Star Inn at Harome in 1996, aged just 25. Currently the Morning Advertiser’s Gastropub of the Year, it has held a Michelin star for 10 years.
Mayor of London Boris Johnson has given the green light to a new attempt to regenerate the capital’s Battersea Power Station, this time into a £5.5bn mixed-use development with homes, office space, hotels and restaurants.
With 2010 almost over its time to look ahead to what the future brings. We’ve spoken to some of the industry’s key players to find out what they believe 2011 has in store for them and the industry, and look forward to the major openings hitting the UK.
Hotels situated near London Heathrow have been accused of cashing in on the plight of thousands of stranded airline passengers by charging up to 300 per cent more for rooms than they would for next month.
Food-led pubs can learn vital lessons from the burgeoning fast-casual sector this year by concentrating on increasing their speed of service, research from retail consultancy him! has shown.
Gordon Ramsay Holdings has regained sole control of Mayfair restaurant Petrus, after former chief executive Chris Hutcheson took it with him when he left the company in October.
The man credited with inventing boutique hotels has this week created a new company with the aim of launching his own line of both top-end and middle-market hotels.
Independent operators and small businesses in the hospitality sector are being urged to prepare for the VAT increase next year, to avoid complications with their accounting systems that could hit their bottom lines.
Brasserie Blanc, the casual restaurant chain founded by Michelin-starred chef Raymond Blanc, is to open its latest outlet at the Mann Island development on Liverpool’s waterfront.
Small and medium-sized businesses in the hospitality sector are struggling to make ends meet, with many having no cash flow flexibility to cope in case of emergency, finds a new study.
John Penrose, Minister for Tourism, believes cooking is Britain's secret "tourism weapon", and urges the whole country to back Simon Hulstone and his bid for the 2011 Bocuse d'Or trophy...
Helmed by Alex Reilley, Loungers is turning heads across the industry with its blend of homely surroundings, genuine all-day dining offer and cleverly located units.
Pub and restaurant operators will likely face a tough trading environment as we head towards Christmas, as analysts say the latest sector sales figures reveal a challenging time ahead.
Chris Barker, Senior Rating Consultant at business rates specialists CVS, explains what hospitality businesses can do to reduce the amount they pay in business rates.
BigHospitality, your one-stop-shop for all news and information on the UK’s hospitality scene, today unveils its brand new website, making it easier for users in the restaurant, hotel and pub industries to stay ahead of the game.
A recruitment body has called on the hospitality industry to support home grown talent with apprenticeship schemes, which it says could help mitigate the damage caused to the sector by the government’s cap on non-EU immigration.
Restaurants are seeing the renaissance of the office Christmas party, with dining out bookings up by 73 per cent on last year, an online reservations agency has said.
Restaurants brands may be forced to permanently lower prices as consumers become accustomed to discount voucher spending, a food service analyst has warned.
Britain is primed to be a hotspot for the ultra luxurious ‘fantasy holiday’ market, as the UK’s tourist agency embarks on a marketing campaign targeting the world’s wealthiest people.
Beer sales have fallen again in the year to September 2010, pushing on-trade figures down by 37.8 per cent on peak 2002 levels, figures released by the GMB union have revealed.
The winner of the Tilda Chef of the Year Dean Heselden is to open a new Brighton restaurant on Sunday, which he hopes will offer an alternative to branded eateries in the area.
The snow and ice affecting many parts of the UK does not seem to have severely affected the hospitality industry, with most restaurants, pubs and hotels continuing to trade as normal.
The Sustainable Restaurant Association (SRA) has put together a start-up tool kit designed to help restaurateurs incorporate sustainability into every aspect of their business.
Britain’s Got Talent host Piers Morgan has bought the leasehold interest in his local pub, The Hansom Cab, in Kensington, and has employed former La Trompette chef Ollie Couillard.
Living Ventures will this week launch new cocktail bar and restaurant The Alchemist at Manchester's Spinningfields business district, after a £500k investment.
Chris Sullivan is understood to be back at the helm of Balls Brothers following the appointment of administrators to the London-focused wine bar business.
The British Hospitality Association (BHA) has requested a meeting with the Home Office to discuss the impact of the new immigration ruling on the UK’s restaurant sector, which is already suffering from a shortage of specialised ethnic chefs.
Ian Payne, the industry veteran who recently acquired a £373m pub package from Mitchells & Butlers (M&B) as part of the new start-up Stonegate, has resigned as chairman of both the Bay Restaurant Group and the Town & City Pub Company.
The Food Standards Agency (FSA) is encouraging local authorities to adopt its new national Food Hygiene Ratings System (FHRS), launched today at Bluewater shopping centre, to reduce the number of annual food poisoning cases.
With the 2012 London Olympics fast approaching, the hospitality industry needs to step up its service standards to provide visitors with a warm, British welcome.
Paul Campbell has resigned from his position as chief executive of Clapham House, following its recent sale to casual dining restaurant group Nando’s and de-listing from AIM.
The tourism industry and the British Hospitality Association (BHA) have written to London Mayor, Boris Johnson, the Business Secretary, Vince Cable, and the Chancellor of the Exchequer, George Osborne, urging them to consider the risks of funding cuts...
John Wood, director of hospitality recruitment firm John Wood Consultancy, advises one reader how to go about finding and retaining a qualified sous chef without forking out huge advertising fees.
