Trends & Reports

Half of diners unsure whether tips go to staff

Half of diners unsure whether tips go to staff

By Sophie Witts

Over half of British diners are unsure whether to leave a tip in restaurants in case it is not passed on to waiting staff, according a study by AA Hotel and Hospitality Services.

Hotel trends: 7 things we'll see in 2017

Hotel trends: 7 things we'll see in 2017

By Emma Eversham

From an increased focus on loyalty to the use of storytelling and the rise of themed afternoon tea offerings, the hotel sector makes its predictions for 2017.  

MasterChef: The Professionals winner Gary Maclean on winning 2016

MasterChef: The Professionals winner Gary Maclean on winning 2016

By Hannah Thompson

The MasterChef: The Professionals 2016 winner, Gary Maclean, was crowned victorious last night. We spoke to the Glasgow-based chef-lecturer (and husband, and father-of-six) the morning after to talk winning, culinary colleges, and learning what the TV...

UK on brink of 'new wave' casual dining boom

UK on brink of 'new wave' casual dining boom

By Sophie Witts

The number of restaurants in the UK has risen rapidly in the past five years, but pubs and bars are continuing to close, according to a report by the Association of Licensed Multiple Retailers (ALMR) and CGA Peach.

The biggest issues in hospitality in 2016

The biggest issues in hospitality in 2016

By Sophie Witts

The hospitality and tourism industry faced numerous challenges in 2016, from the ongoing tussle with Airbnb to the rise of plant-based dining.

Sector leaders pen letter to PM highlighting key issues

Sector leaders pen letter to PM highlighting key issues

By Mark Wingett

More than 20 chief executives and business leaders from the UK’s leading eating and drinking­ out chains have penned a letter to the Prime Minister Theresa May asking her to “consider a reduction in VAT, extending transitional relief on business rates...

The top 5 stories in hospitality – 12/12-16/12

The top 5 stories in hospitality – 12/12-16/12

By Hannah Thompson

From service charge controversy at Le Gavroche, and Gary Usher's crowdfunding, to a £403m deal for Punch pubs, we round up the industry's biggest stories this week

Michel Roux Jr scraps tipping at Le Gavroche

Michel Roux Jr scraps tipping at Le Gavroche

By Hannah Thompson

Michel Roux Jr, owner with his family of the two Michelin-starred Le Gavroche restaurant in London’s Mayfair, is to scrap tipping in favour of including a service charge on all bills.

Tom Kerridge to open first London restaurant

Tom Kerridge to open first London restaurant

By Hannah Thompson

Tom Kerridge, chef at the two-Michelin-starred Hand and Flowers pub in Marlow, is to open a new restaurant in 216-bedroom luxury Knightsbridge hotel the Jumeirah Carlton Tower.

Average room rates fall by up to 20% in UK's major cities

Average room rates fall by up to 20% in UK's major cities

By Emma Eversham

Average hotel room rates in the UK's cities fell by up to 20 per cent in the third quarter of this year, compared to the same period of 2015, leading to concerns that the industry is starting to suffer from the impact of the Brexit vote. 

UK has seen no post-Brexit tourism surge, says BHA

UK has seen no post-Brexit tourism surge, says BHA

By Sophie Witts

The number of leisure tourists visiting the UK dropped by almost 400,000 in the first nine months of 2016, according to the British Hospitality Association's (BHA) Travel Monitor report.

Ambiente Tapas in Hull

Why 'sleeping giant' Hull is a city to watch

By Sophie Witts

It may not be known as a typical tourist magnet, but Hull is attracting a growing number of hotels and restaurants ahead its stint as UK City of Culture in 2017.

The new black: How coffee got creative peak coffee

The new black: How coffee got creative

By Hannah Thompson

With the opening of new shops apparently slowing and brand loyalty at an all-time low, we look at the innovative new concepts fighting back against ‘peak coffee’.

The Pony & Trap's Holly Eggleton on making front-of-house fun

SMALL TALK

Holly Eggleton on working with family and making front-of-house fun

By Michelle Perrett

Holly Eggleton runs the Pony & Trap in Chew Magna with her brother Josh Eggleton where she is responsible for front and back-of-house operations. She is also involved with the Salt and Malt café; the company's outside catering business and new...

Follow us

Hospitality Guides

View more