Customers are more likely to spend at branded restaurants and pubs rather than choose independent operators for food and drink, a new report has suggested.
Hotel staff often go above and beyond their role to create the perfect stay for their guests, but sourcing a unicorn for a wedding proposal and guaranteeing blue skies are beyond the realms of anyone.
British cheesemaker Mary Quicke MBE has launched a new Academy of Cheese to offer professional and accredited qualifications to UK chefs, makers, retailers and cheese lovers.
Restaurants face a 'real headache' this Christmas with recruitment agencies warning that they will not be able to provide enough chefs to meet demand due to the industry's ongoing skills shortage.
Food and beverage (F&B) offerings in the UK's hotels are set to improve and grow over the next few years as hoteliers 'finally wake up to the opportunities available to them' according to a new report by MCA Insight.
The Clink Charity – the hospitality and restaurant training scheme for prisoners operating across the UK – reduces re-offending rates among male ex-offenders by a “statistically significant” 41 per cent, a new report has shown.
Anzu, a new Asian-Japanese-style restaurant from the team behind the ramen group Tonkotsu, is to open this month in the capital’s new £400m St James’s Market development.
The food and drink product trends set to make an impact over the coming year have been revealed with ancient grains, plant-based products and calming ingredients predicted to make it big in 2017.
Peter Banks is managing director at independent hotel Rudding Park, in Harrogate, North Yorkshire. He talks Brexit, the independent regional market, F&B, Airbnb, Millennials, and changing times
Restaurant and pub group operators have been looking at cutting energy consumption across sites to help them offset the rising costs of labour and stock.
Establishing a loyal and engaged customer base ‒ with targeted marketing and opportunities for guests to give feedback ‒ are the best ways to grow your revenue, according to a new report from digital agency Propeller.
The coffee shop sector could be reaching its peak, amid a wider slowdown in new entrepreneurial activity in foodservice, according to the latest Ones to Watch report from consultancy Horizons.
Restaurateur-turned restaurant correspondent Nicholas Lander is hoping to inspire restaurants to create better menus in his latest book, which studies the history, design and evolution of ‘the most important piece of paper in the restaurant industry’.
Personal and attentive service is still the most important thing in restaurants, despite the rise in mobile ordering and payment technology, a new report suggests.
Confidence levels among the UK's hospitality and tourism businesses are at a 12 month high according to figures gathered by tourism trade association UKinbound.
Spending on eating out in restaurants, pubs and cafes rose in the past three months, although businesses are feeling more pressure than ever to deliver a super-fast service, according to research released today.
With the UK benefiting from an uplift in visits from international travellers Joel Brandon-Bravo of Travelzoo discusses why and how hospitality businesses can personalise the experience for international guests to help build loyalty from all markets.
Carluccio’s, the Italian-style restaurant group, is to introduce virtual reality (VR) glasses to customers when it launches its biggest ever menu overhaul this November.
Customers’ increased knowledge about food, increased informality, and the need to run restaurants as standalone businesses are some of the trends making the biggest impact on hotel food & beverage operations today, according to an expert panel.
Following a series of sell-out London residencies, chef Ben Marks (ex-Noma and The Square) and front-of-house Matt Emmerson (Polpo) are opening their first permanent restaurant Perilla in Newington Green next month - with the help of some very influential backers.
Consumer spending on eating and drinking out continues to hold up post-Brexit vote, with managed pub and restaurant groups reporting collective like-for-like sales up 1.8 per cent in September against the same month last year, according to latest Coffer...
The UK's regional hotel market is predicted to grow considerably over the next two years, according to research by JLL, as new developments in cities outside London attract a growing number of corporate and leisure guests.
British consumers will aim to maintain their spending habits on holidays over the next 12 months, but staycations are expected to rise due to Brexit, a new survey from PwC has found.
As the industry gears up for two major hotel events in the next few weeks, experts have agreed that online travel agents (OTAs) may not be the ‘necessary evil’ they are made out to be, and may actually offer many features designed to help, rather than...
Britain has seen a record rise in tourism with international visitors spending an additional £800m across the country in the last year, according to VisitBritain.
Shiva Hotels is aiming to raise awareness of modern slavery within hospitality after piloting a new anti-trafficking scheme at its DoubleTree by Hilton in London, and a roundtable set for 2 November.
Restaurant owners have spoken out about the steps they’ve taken to comply with allergen legislation as well as cater for the growing number of customers with food allergies.
Coffee being served with dessert instead of after it could soon be a practice seen in more restaurants due to work being carried out by a top pastry chef and a coffee supplier to find the perfect coffee and dessert matches.
Hospitality businesses looking to attract the millennial generation will have a better chance of gaining their loyalty if they personalise offers a survey has revealed.
Tom McNeile, former managing director of cooking school L'Atelier des Chefs, has opened a steak restaurant in London championing unusual cuts of meat in a bid to make 'going out for steak' more affordable.
The independent hotel sector may have diminished in size, but is best placed to face the challenge of industry disruptors and meet the future needs of the modern traveller, according to hotel industry consultant Melvin Gold.
Consumers are spending more on takeaway services ‒ including Deliveroo and Hello Fresh ‒ and eating out more frequently overall, although average transaction value has fallen across casual dining and pubs, according to a new report.
Jupiter Hotels has announced that it has purchased three hotels under its umbrella – the Holiday Inn Darlington, Holiday Inn Dumfries, and Mercure Sheffield Parkway – off a reported guide price of £12m, as part of a wider expansion push.
