Business & Legislation

FSA allergen legislation guidance

FSA publishes draft guidance on new EU allergen laws

By Carina Perkins

The Food Standards Agency (FSA) has published draft guidance to help small and medium-sized food businesses- including pubs, hotels, bars and restaurants - comply with new allergen laws.

Wet weather hits eating out in Q1 2014

Wet weather hits eating out in Q1 2014

By Carina Perkins

The wet weather dampened consumer’s enthusiasm for eating out in the first quarter of 2014, but pubs continued to enjoy growth, according to the latest report from Allegra Foodservice.

Five Guys UK reports £3.89m loss

Five Guys UK reports £3.89m loss

By Mark Wingett

Five Guys UK, the popular US burger chain, has reported a loss of £3.89m in the period to 29 December 2013, as the cost of launching in the country saw administrative expenses reach £4.58m.

The winners of the 2014 Footprint Awards were announced on 22 May

Footprint Awards 2014: winners revealed

By Lauren Houghton

The winners of the 2014 Footprint Awards, which recognise contributions to sustainability, were announced on 22 May in a ceremony held at the East Wintergarden in London’s Canary Wharf. 

Owner and operations manager of the Real Greek Christos Karatzenis

The Real Greek expands outside London

By Lauren Houghton

Eastern Mediterranean restaurant The Real Greek is opening its first site outside of London in Windsor on 29 May in the first phase of its wider expansion strategy. 

Reviews Papa John's direct feedback

Reviews: Could asking for direct feedback cut the bad ones?

By Melodie Michel

Papa John’s introduction of a Rant & Rave text system has caused a decline in customer complaints, suggesting that asking customers for direct feedback in a simple manner could reduce the risk of getting bad reviews on dedicated websites.

How to use social media and review sites to build an online presence

Ask the Experts

How to use social media and review sites to build an online presence

By Elliot Adams

Not every business has the resources to create its own website, but by maximising social media and review sites, you can give yourself and your customer a voice. Here Elliot Adams, communications manager at Yelp, shares his tips on building an online...

Imbibe Live 2014

Imbibe Live 2014

By Carina Perkins

Imbibe Live will return to Olympia on 1-2 July 2014, aimed at everyone who buys or serves drinks in the licensed on-trade.

Campaigners call for pub reform

Campaigners call for pub reform

By Melodie Michel

The Campaign for Real Ale (CAMRA) has collected over 42,000 signatures in a petition urging the government to reform pub policies.

The Yashin Ocean House in South Kensington has 70 covers

New Japanese restaurants spring up across the capital

By Lauren Houghton

A number of Japanese restaurants have been arriving in London recently, including fine dining venue Yashin Ocean House in South Kensington and two new Japanese Canteen restaurants to open in the summer.

Concerns grow over Airbnb ‘threat’

Concerns grow over Airbnb ‘threat’

By Melodie Michel

Airbnb has become a recurrent topic in hoteliers’ conversations, and whether or not it should be seen as a threat, the alternative accommodation site is bound to affect the industry as a whole.

#Socialhotel boutique venues

#Socialhotel: Do boutique venues have it wrong?

By Melodie Michel

Boutique hotels can use social media to increase loyalty with customers, but they need to stop broadcasting irrelevant information, according to speakers at the Boutique and Lifestyle Hotel Summit.

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