Business & Legislation

10 ways to respond to online reviews

ASK THE EXPERTS

10 ways to respond to online reviews

By RJ Friedlander

ReviewPro CEO and founder RJ Friedlander gives his 10 top tips for hoteliers and restaurateurs responding to online reviews.

Tim Hortons to expand in the UK

Tim Hortons to expand in the UK

By Sophie Witts

Cult Canadian coffee chain Tim Hortons has announced plans to open its first full-service outlets in the UK as part of a global expansion drive.

A Kimpton Hotel in Alexandria, Virginia

IHG eyes UK expansion for Kimpton Hotels

By Sophie Witts

InterContinental Hotels Group (IHG) has confirmed its interest in launching the Kimpton Hotels brand in the UK as part of its European expansion plans.

Claude Bosi's restaurant Hibiscus will close the doors of its Mayfair site on 1 October

Claude Bosi to close Hibiscus

By Emma Eversham

Chef Claude Bosi is to close his two Michelin-starred restaurant Hibiscus in London's Mayfair on 1 October. 

In Operation with... Drake & Morgan

In Operation with... Drake & Morgan

By Emma Eversham

The return of our popular video series In Operation with... sees us find out more about the inner workings of bar and restaurant group Drake & Morgan.

Eating habits: 51 per cent of millennials expect to eat more healthily over the coming years.

Half of millennials moving to healthier diet

By James Wallin

New research has shown an increasing appetite for healthy eating – with 47 per cent of millennials saying they have changed their dining habits over the last year towards a healthier diet.

Samantha Sheridan (left) and Ashley Ely (right) join Locke as commercial manager and general manager respectively

SACO appoints leadership team for Locke

By Emma Eversham

SACO The Serviced Apartment Company has appointed a leadership team to oversee and spearhead the growth of its new aparthotel brand Locke. 

Nathan Outlaw reveals new seafood-focused Burj Al Arab menu

Nathan Outlaw reveals new seafood-focused Burj Al Arab menu

By Hannah Thompson

Nathan Outlaw, the Michelin-starred chef whose Restaurant Nathan Outlaw flagship came in second place in the 2017 Waitrose Good Food Guide, has revealed a new seafood-focussed menu for his soon-to-open Dubai site.

Cooler climate wines like Riesling and Gruner Veltliner are proving hits with customers

WINE TRENDS

Restaurants sell more cool climate wines

By Emma Eversham

Restaurants, hotels and pubs are stocking more wines from cool climate regions to help fuel diner demand for lighter, fresher and food-friendly styles.

Follow us

Hospitality Guides

View more