Business & Legislation

Seven Olympic cities and towns are in the top 20 most-stayed-in UK destinations for 2010

Olympics already having a positive impact on UK tourism

By Luke Nicholls

The 2012 Olympics are already having a positive impact on UK tourism, with seven Olympic cities and towns in the top 20 most-stayed-in destinations for 2010, according to new research from VisitBritain.

Jonathan Raggett is managing director of Red Carnation Hotels and chairman of the Annual General Managers’ Master Innholders’ Conference

Olympics doesn’t mean full rooms, warns hotelier

By Luke Nicholls

London hoteliers are being warned that next year’s Olympics may not have the positive financial repercussions many predict and that the event may in fact lead to a drop in occupancy figures.

Comptoir Libanais to open six more sites in 2012

Comptoir Libanais to open six more sites in 2012

By Emma Eversham

Tony Kitous, owner and founder of the Lebanese restaurant chain Comptoir Libanais, is planning to open a further six sites next year with the City and Gatwick and Heathrow airports on his radar as locations for the new restaurants.

Colin Wilde (left) and Charlie Bromeley (right) of Castle Rock Brewery collected there Overall Winner award from SIBA chairman Keith Bott

Castle Rock named best UK brewer at SIBA Business Awards

By Luke Nicholls

Nottingham-based brewer Castle Rock was announced Overall Winner at the SIBA Business Awards 2011, while a further eight brewers were recognised for their business development skills last night in London.

The BBPA, BISL and BHA are calling for a halt to

'We need a rates freeze' hospitality leaders tell ministers

By Luke Nicholls

Chief executives of the UK’s pub, hotel, restaurant and leisure industry trade bodies have today hit back at huge hikes in business rates planned for next year in a letter to cabinet ministers Eric Pickles and Vince Cable.

Kyle Rawles gives his top tips on how to write the perfect job advert

How to write the perfect job advert

Kyle Rawles, sales executive at BigHospitality Jobs, gives his top tips on how to write a successful job advert to ensure hospitality business owners and HR managers attract the right candidates to their companies.

Kumo (top-left) offers a 50-cover Japanese restaurant and cocktail bar, while Mari Vanna (bottom-right) is a 120-cover restaurant offering Russian cuisine

Knightsbridge welcomes Russian and Japanese restaurants

By Luke Nicholls

The restaurant scene in Knightsbridge is to be hit by two new sites within a month as Kumo, a recently-opened Japanese sushi and cocktail bar, and Mari Vanna, a Russian restaurant set to open its doors next month, are within walking distance of each other.

Sixty-five per cent of the affected businesses surveyed reported mice and rats on their premesis

One in five hospitality businesses encounter pest problem

By Luke Nicholls

Almost one in five hospitality businesses have encountered a pest problem in the past year, with a lack of effective cleaning and maintenance cited as the main cause for attracting rats, mice and ants.

The 4,000 sq.ft site comprises a café, restaurant and bar

Gondola buys Soho Pizzeria

By Luke Nicholls

Soho Pizzeria, located on London’s Beak Street, has been sold to Gondola Group – the operators of Pizza Express, Zizzi and ASK.

Seven in 10 Britons are opting for the UK seaside, amusement parks and city breaks

VisitEngland: Staycation trend remains buoyant

By Luke Nicholls

The number of people enjoying a staycation in 2011 is on par with last year, with seven in 10 going to have taken a domestic break by the end of the year, according to new figures released today by national tourist board VisitEngland.

Dabbous' menu will change with the seasons, while the wine list will be varied but concise

Cuckoo Club pair to open Dabbous restaurant and bar

By Luke Nicholls

Ollie Dabbous, former head chef at Texture in London, and Oskar Kinberg, former bar manager at the Cuckoo Club, are set to open their first solo venture - Dabbous restaurant and bar - in the heart of London’s West End in early 2012.

HMA's Hotel Marketing Awards are now in their 18th year

HMA calling for entries to Hotel Marketing Awards

By Luke Nicholls

The Hotel Marketing Association (HMA) has revealed the categories for its prestigious annual 2011 Hotel Marketing Awards, recognising the best hotel marketing campaigns in the UK over the past year.

VisitBritain is Britain's national tourism agency, responsible for marketing Britain worldwide and developing Britain’s visitor economy

VisitBritain receives major funding boost ahead of bumper 2012

By Luke Nicholls

With the year ahead packed full of iconic, once-in-a-lifetime events including the London 2012 Olympics and the Queen’s Diamond Jubilee, VisitBritain has received a welcome injection of £27m funding to help promote the UK.

Hotels are now using HVS to recruit staff at all rungs of the organisational ladder

Hotels spending more on recruitment

By Luke Nicholls

Hotel operators throughout the UK are increasingly using professional recruitment companies to head-hunt management staff in an effort to avoid making costly recruitment mistakes.

How to handle customers during stressful situations

ASK THE EXPERTS

How to handle customers during stressful situations

Sharon Glancy, director of People 1st Training Company, suggests how reception or front-of-house staff should handle guests and customers when systems fail and the situation becomes stressful.

The Aperitivo Bar concept will feature soft lighting, more upholstered seating and additional banquettes

Carluccio’s reveals new bar format

By Luke Nicholls

Carluccio’s, the all-day Italian café, has announced the launch of a new bar format, designed to attract after-work clientele to its busy city sites.

Pearls of Wisdom: Pierre Levicky

Pearls of Wisdom: Pierre Levicky

By Joe Lutrario

Frenchman Pierre Levicky had an empire of 147 Pierre Victoire restaurants before the group imploded in 1998. Three years ago he returned to Edinburgh and now operates two restaurants in the city.

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