The national tourist board has confirmed that its hotel star rating scheme will not disappear, but that it may change format if it loses government funding next month.
The star rating system used to rank the quality of hotels is set to lose Government backing, after ministers decided consumer review websites offer more accurate information.
Brighton restaurant The Chilli Pickle has taken over the restaurant space at myhotel in the city, after Company of Cooks mutually ended its contract with the group in October last year.
The pub and restaurant operator Urban & Country Leisure is scrapping plans to invest in country pubs this year, and will instead pump its funds into expanding its successful Lazy Cow boutique hotel and restaurant brand.
Restaurants, pubs and hotels including Nobu Park Lane and Ackergill Tower, tell us what promotions they’re running to attract customers this Valentine’s Day.
Debbie Hinckson has spent the majority of her career operating airport restaurants for The Restaurant Group. Now, with just two months under her belt as operations manager for the 40-strong casual dining chain Giraffe, she told BigHospitality why her...
Virgin Atlantic has grown in just over 25 years to become the country’s preferred travel brand. Here, the airline’s marketing director shares his top tips on how to grow market share and develop customer loyalty – a strategy he says is easily adaptable...
The owners of the London development that is home to the W Hotel London-Leicester Square, are planning to sell the property just weeks before its opening on 14 February.
Restaurant, hotel and pub property prices have stabilised over the past year, although the restaurants sector was the only one of the three to show any significant increase in average prices, according to Christie + Co.
Restaurants that have been stripped of their Michelin stars – or those that didn’t quite make it into the guide this year – should go back to the basics and refocus on their customers, says the director of the Michelin Guides.
Hospitality businesses that don’t cater for disabled customers are setting themselves up to lose out on potential revenue during the 2012 London Olympics and Paralympics.
In a world of multi-channel marketing and distribution, hotels have multiple new revenue-building opportunities. But you must ensure your own direct channels remain the focus of your distribution strategy in order to succeed, says internet marketing firm...
Pub and restaurant operators have seen sales plummet in December compared to last year, after the heavy snow encouraged consumers to stay indoors at home.
Paul West, managing director of marketing experts Ignite Hospitality, answers one readers question on how a small business can develop an online marketing presence.
In the second week of BigHospitality’s food trend feature, some of the country’s top chefs tell us which popular flavours and food pairings they think will be big in 2011.
The celebrity chef and owner of Le Gavroche recently opened Roux at the Landau with father Albert, following the launch of Roux at Parliament Square earlier this year. He made his TV mark on BBC’s Masterchef: The Professionals in 2008, but is now fronting...
Property group Heron International has secured planning permission for a £500m central London residential and retail development, which will house the fourth Four Seasons Hotel in the UK.
The hotel environment is likely to change drastically over the next ten years and innovation based around each individual customer needs to be at the top of the agenda, according to a new report.
Ministers are expected to allow pubs in England and Wales to stay open for longer for two nights of the Royal Wedding weekend, in a bid to boost tourism.
Two new hotels – a Holiday Inn and a Staybridge Suites – are to be built at Westfield Stratford City to cater for the Olympic traffic expected next year.
As some of the UK’s leading businesses yesterday pledged to create more jobs over the coming year, the British Hospitality Association (BHA) again highlighted the importance of the hospitality industry in generating employment.
Claridges promotes a new general manager, while Crown Restaurants & Hotels appoints a new GM to replace current Restaurant Manager of the Year David Hennigan
British diners have become more aware than ever of their expanding waistline and shrinking pockets, shifting their taste for out-of-home dining towards lighter, healthier meals that give value for money.
The mid-market veterans behind Strada and Côte discuss the benefits of cooking from scratch, refining existing concepts, and explain how to rollout at pace.
The newly appointed head chef of 10 in 8 Fine Dining Group’s Dartmouth restaurant Angelique turned his back on a fine dining career in London for one in the country, and hasn’t looked back since.
The owners of a converted Victorian bathhouse near London’s Liverpool Street are preparing to take their decadent dining and entertainment concept to a smaller site on Stoke Newington’s Church Street.
As much of the hospitality industry struggles to keep up revenue streams, hotels in the capital managed to make 2010 a year of growth by charging more for a night’s stay.
Restaurants, pubs and hotels including The Real Greek and Zilli Restaurants, tell us what they’re doing to attract customers during January, a notoriously quiet month.
Michel Roux Jr has taken a break from promoting chef careers on Masterchef: The Professionals to present a new TV show aiming to raise the profile of front-of-house careers instead.
The UK’s hospitality industry is being offered the chance to show off its singing talent in an X Factor-themed night designed to raise funds for the industry’s careers charity, Springboard.
The Malton Chef Challenge, the competition held in partnership with Restaurant magazine that is seeking a new chef to open a restaurant in the Yorkshire market town, has decided on two finalists to compete in a cook-off.
UK sporting venues such as Twickenham Stadium and Royal Ascot have signed up for a customer service programme introduced last year by People 1st to train hospitality staff ahead of the Olympics.
A new four-year £100m marketing campaign devised by VisitBritain is estimated to create 50,000 tourism jobs and boost visitor spending in the UK by £2bn.
Angela Hartnett has teamed up with a new catering firm to create the dishes for the dining room, café and bar at the recently refurbished Whitechapel Gallery.
Smaller companies will face a tough year ahead, as higher tax and restrictive employment law create barriers to growth, according to the Forum of Private Business.
Christopher Ainsworth, partner in hospitality sector law firm Kimbells, helps one reader understand the legal rights of staff and employers when accommodation is offered with the job.
