Ashley Sheppard, commercial director at Call Systems Technology (CST) provides seven top tips on how to increase dwell time in restaurants and help drive loyalty.
Noel Byrne has been chief executive of Bedford Lodge Hotel & Spa in Newmarket for the past 11 years. The hotel was recently accepted into the Pride of Britain Hotels consortium, a move Byrne is pleased with and proud of.
For the past five years vegetarian restaurant group 1847 has been gradually extending its empire, now the team is set to turn its fine dining offering in to a national brand.
Stick to classic dishes and ask parties to order in advance are two of the top tips being offered by Premier Foodservice's executive chef and foodservice innovation Mark Rigby to help restaurant, hotel and pub operators survive the festive season.
When Wright Brothers’ Robin Hancock and Ben Wright started their seafood wholesale business in 2002, oysters in London restaurants were the preserve of the Mayfair fruits de mere platter. In the intervening 13 years they have helped democratise the oyster...
For the first time budget hotels account for more than half of the UK’s hotel development pipeline, with growth in the sector showing no signs of slowing down, according to a report by HVS, AlixPartners and AM:PM.
Workforce development charity, People 1st, has launched a new campaign to help hospitality companies understand and prepare for 2016’s apprenticeship shake-up, while benefiting from greater staff retention and profitability.
The Government has been urged to 'proceed cautiously' with any legislative changes around tipping as its consultation into tipping practices comes to an end.
The Roux Scholarship 2016 has opened for entries with the news that Michel Roux Jr and Alain Roux are to take over from their fathers as the competition's joint chairmen
Two years on from its change in ownership and with a ‘full deck’ of 52 sites, Byron is pushing on to the next stage of growth under its founder Tom Byng.
Chiltern Firehouse and Taberna Do Mercado chef Nuno Mendes has started a crowdfunding campaign to raise enough money to re-open former restaurant Viajante.
The family of Casamia co-owner Jonray Sanchez-Iglesias has led a tribute to their 'wonderful son, husband, father and brother' who passed away last week following a four-year battle with cancer.
While there are already restaurants specialising in grilled cheese, meatballs, chips and cereal, the trend for single-item menus is reportedly still on the rise in London.
Female employees earning less than their male counterparts is ‘not an issue’ within Accor’s Ibis hotels in the UK and Ireland says Inge van Ooteghem, SVP economy and budget hotels, and senior UK representative.
Mayfair Equity Partners has confirmed it has acquired the controlling interest of YO! Sushi from Quilvest Private Equity in a deal valuing the 91-strong business at £81m.
The owners of family-run or privately-owned hotels interested in receiving some practical advice on how to better their businesses are being invited to apply for the 12th series of TV show The Hotel Inspector.
Andrew Wong reopened his parents' common or garden Anglo-Cantonese eatery as A.Wong in 2012. Three years later, it is London's most exciting Chinese restaurant.
Restaurateur Stephen Hutton is set to expand the Middletons Steakhouse & Grill brand as the group prepares to open a new site outside of its East Anglian heartland.
Airbnb is seeing ‘significant’ growth in London with the site increasingly charging higher rates than traditional hotels, new research from STR Global has found.
Australian-inspired coffee and restaurant group Beany Green is set to open at the new Nova development in Victoria after hitting its £300k crowdfunding target in under 24 hours, BigHospitality’s sister site M&C Allegra Foodservice has reported.
The highest ever rate of new restaurant openings in the capital is recorded in the 25th edition of Harden’s London Restaurant guide, which is published today.
Kebabs have become the latest fast food category to be given a makeover with a number of new players in London exploring the potential of the traditionally late-night staple.
McDonald's is to pilot a range of premium beef burgers which it has created in consultation with a team of chefs, including those working in Michelin-starred restaurants.
London has topped a poll of the most attractive hotel investment destinations in Europe for the second year running, according to a survey of senior hospitality figures by Deloitte.
Hotels The Arch London and Lancaster London and hotel companies Accor and Hilton Worldwide were among the winners at the Springboard Awards for Excellence 2015.
Artigiano managing director and co-founder Joe Hill has said he created sourdough pizza and craft beer brand Base & Barley to help him grow his business in locations that are unable to sustain the espresso and wine bar format.
Restaurants have been urged to avoid overly-complicated menus with the average diner struggling to know their Brunoise from their Beignet, a new study has found.
The number of restaurants going out of business last year was 50 per cent higher than during the height of the last recession, a report by accountancy firm Moore Stephens has found.
