How to balance hospitality and technology

Adrian Valeriano, vice president UK of OpenTable tells us how you can get the most from the latest innovations in the world of technology.

Technology is fast becoming the be-all and end-all in hospitality. It has so many benefits: it can speed up your service, put your guests a couple of taps away from another round, and it can help in the kitchen. But how do you stop it completely taking over? Speaking at Restaurant magazine's Digital Innovation Forum, Valeriano has some advice for you.

Getting the right balance between hospitality and technology

Keeping up to date with the latest technology

Using tech to get returning customers

The role tech plays in customers' decisions