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How to deal with blacklisted guests

ASK THE EXPERTS

How to deal with blacklisted guests

By Mark Ellis

Mark Ellis of online booking specialists Welcome Systems gives his top tips for hospitality businesses trying to deal with unwelcome guests. 

Team behind Tonkotsu to launch Anzu restaurant

Team behind Tonkotsu to launch Anzu restaurant

By Hannah Thompson

Anzu, a new Asian-Japanese-style restaurant from the team behind the ramen group Tonkotsu, is to open this month in the capital’s new £400m St James’s Market development.

Food and drink trends for 2017

TRENDS

Six food and drink trends to watch in 2017

By Emma Eversham

The food and drink product trends set to make an impact over the coming year have been revealed with ancient grains, plant-based products and calming ingredients predicted to make it big in 2017.

Olive Tree Brasserie in Chester

Olive Tree Brasserie seeks investors to grow

By Sophie Witts

Modern Greek restaurant group Olive Tree Brasserie is planning to seek further investment to expand after opening its third site in Chester last month.

Business Profile: Coco di Mama

Business Profile: Coco di Mama

By Mark Wingett

Under its parent company the Azzurri Group, grab-and-go Italian restaurant brand Coco di Mama is bringing its faster pasta to the masses.

The top 5 stories in hospitality: 31/10 – 4/11

The top 5 stories in hospitality: 31/10 – 4/11

By Hannah Thompson

From a pledge to rebuild the fire-stricken Royal Clarence, to an outbreak of norovirus,’peak coffee’ and a new D&D London site, we round up some of the week’s top stories 

Mexican chef Martha Ortiz on her new London restaurant

SMALL TALK

Mexican chef Martha Ortiz on her new London restaurant

By Stefan Chomka

The chef-patron at Dulce Patria in Mexico City – ranked number 48 on the Latin America’s 50 Best Restaurants list – will open her as yet unnamed restaurant at InterContinental London Park Lane next March. BigHospitality's sister publication Restaurant...

Nicholas Lander says a restaurant's menu is arguably the most important piece of paper in a restaurant

Why restaurants should be paying greater attention to their menus

By Emma Eversham

Restaurateur-turned restaurant correspondent Nicholas Lander is hoping to inspire restaurants to create better menus in his latest book, which studies the history, design and evolution of ‘the most important piece of paper in the restaurant industry’.

Chefs' Secrets of Success: Josh Eggleton

Chefs' Secrets of Success: Josh Eggleton

By Hannah Thompson

In the second of a series of videos on tips for success, we spoke to Josh Eggleton, chef patron of the Michelin-starred Pony & Trap pub, and fish and chips restaurant Salt & Malt in Chew Magna, director of Yurt Lush Cafe, and regular BBC Great...

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