Casual Dining

Springboard announces winners of Awards for Excellence 2015

03-Nov-2015 By Emma Eversham

Hotels The Arch London and Lancaster London and hotel companies Accor and Hilton Worldwide were among the winners at the Springboard Awards for Excellence 2015.

Artigiano MD: Base & Barley creation will aid company expansion

03-Nov-2015 By Emma Eversham

Artigiano managing director and co-founder Joe Hill has said he created sourdough pizza and craft beer brand Base & Barley to help him grow his business in locations that are unable to sustain the espresso and wine bar format.

London Living Wage rises to £9.40 per hour

02-Nov-2015 By Sophie Witts

The London Living Wage will rise to £9.40 per hour from next year, Boris Johnson has announced.

ASK THE EXPERTS

How to balance hospitality and technology

02-Nov-2015 By Liam Garrahan

Adrian Valeriano, vice president UK of OpenTable tells us how you can get the most from the latest innovations in the world of technology.

Brits spend £1.1b per month at independent restaurants

29-Oct-2015 By Liam Garrahan

The British public is spending over £1b per month on dining out at independent restaurants, according to a new report.

Artigiano founder to open craft beer and sourdough pizza concept

29-Oct-2015 By Emma Eversham

Joe Hill, founder off espresso and wine bar group Artigiano, is launching a craft beer and sourdough pizza concept called Base & Barley which he aims to roll out to up to 200 locations by the end of 2025.

Millions of ‘lost’ UK entrepreneurs could benefit hospitality

28-Oct-2015 By Sophie Witts & Liam Garrahan

A scholarship to tackle gender and race gaps in UK start-ups has been launched by business leader Reuben Singh.

Employers must 'step up' and reach out to young talent

28-Oct-2015 By Sophie Witts

Hospitality businesses need to ‘step up’ and do more to recruit ambitious school leavers in to the industry, the head of the Confederation of British Industry (CBI) has warned.

The Royal York Hotel undergoes renovation

28-Oct-2015 By Liam Garrahan

York-based hotel, The Royal York, is undergoing a multi-million pound renovation that aims to restore the property to its original glory while adding destination restaurant and bar concepts.

Rick Stein backs BHA over tipping transparency

27-Oct-2015 By Sophie Witts

Rick Stein has warned that the rising minimum wage could see restaurants attempting to use staff tips to make up the new rate.

No show, no refund: The Clove Club on going ticketed

27-Oct-2015 By Liam Garrahan

The Clove Club has been running a ticketed system since April in an attempt to combat no-shows and the system is paying off according to its co-owner Daniel Willis.

Twitter campaign takes on fake TripAdvisor reviews

26-Oct-2015 By Sophie Witts

A Twitter campaign calling on TripAdvisor to clamp down on fake online reviews is attracting growing support across the hospitality industry.

Hospitality employers named and shamed for failing to pay minimum wage

23-Oct-2015 By Sophie Witts

Thirteen hospitality employers who failed to pay their staff the National Minimum Wage have been named and shamed by the Government.

Google: Treat mobile websites as you would desktop

23-Oct-2015 By Liam Garrahan

Restaurants should treat their mobile website as they would treat the desktop version; that is the advice given by Google’s restaurant industry manager, Charlotte Sutton.

TripAdvisor: Online reviews have ‘massive’ impact on hospitality industry

23-Oct-2015 By Liam Garrahan

Online reviews have had a ‘massive’ impact on the hospitality industry, bringing with them a number of benefits, according to TripAdvisor’s director of partnerships, Gwanael Merlin.

MPs launch inquiry in to hospitality apprenticeships

22-Oct-2015 By Sophie Witts

A cross-party group of MPs has launched an inquiry in to the state of apprenticeships in the hospitality and tourism industry.

Government relaxes Chinese visa rules in bid to attract wealthy tourists

22-Oct-2015 By Sophie Witts

David Cameron is hoping to encourage wealthy Chinese tourists to visit the UK with the introduction of a two year multiple entry visa.

Birmingham becomes fastest growing regional tourist destination

22-Oct-2015 By Liam Garrahan

Birmingham has recorded record tourist figures in 2014 with 37.2m visitors to the city, making it the fastest growing regional tourist destination in the UK.

Third of hospitality business owners turn to close relations for investment

22-Oct-2015 By Liam Garrahan

Hospitality business owners are likely to consider a wide range of options when seeking information about expanding their businesses with just under a third choosing to approach their friends and family for investment, a report has found.

BHA calls for new law on tipping and service charges

21-Oct-2015 By Liam Garrahan

The British Hospitality Association (BHA) has called for the Government to take action against restaurants and hotels who do not disclose how tips and service charges are distributed among staff by bringing in a new law that ensures total transparency...

Nottingham's Das Kino team to open Hockley Arts Club

21-Oct-2015 By Emma Eversham

The team behind Nottingham bar and entertainment venue Das Kino is set to open a four-storey bar and hospitality space in the former offices of a silk merchants in Nottingham.

Wetherspoon boss slams Jamie Oliver over 'big brother' sugar tax

20-Oct-2015 By Sophie Witts

Jamie Oliver’s campaign for a tax on sugary drinks is ‘out of touch’ with public opinion and would cost pubs millions, Wetherspoon founder Tim Martin has warned.

Rugby World Cup proves boost for pubs

19-Oct-2015 By Emma Eversham

The Rugby World Cup is proving to be a positive sales driver for pubs, research has revealed.

Rejecting Living Wage damages hospitality's image, warns industry leader

19-Oct-2015 By Sophie Witts

The hospitality sector must welcome the introduction of the Living Wage or risk sending out ‘the wrong message’, a leading industry figure has warned.

London could elect its first Night Mayor in plan to boost the late-night economy

19-Oct-2015 By Sophie Witts

London could soon be electing its first Night Mayor tasked with saving the city's £66bn late-night economy.

Living Wage will cost hospitality £13.2m by 2020

16-Oct-2015 By Ruth Williams

The hospitality and leisure sector will be hit with a £13.2m increase in wages by 2020 when the National Living Wage (NLW) comes into force.

Working as a waiter could be bad for your health, study finds

16-Oct-2015 By Sophie Witts

Working as a waiter or waitress is so stressful it could leave you more vulnerable to having a stroke, according to a new study.

VIEWPOINT

Keith Marsden on why all pubs should put experience before food and drink

16-Oct-2015 By Emma Eversham

Keith Marsden, winner of the BII Licensee of the Year 2015 award and owner of The Prince of Wales and the Dark Horse in Moseley talks about the benefit of winning awards and why it doesn't matter whether your pub is food or wet-led.

Forest Restaurant & Cabin Bar opening at Selfridges

15-Oct-2015 By Liam Garrahan

High-street retailer Selfridges has announced that Forest Restaurant & Cabin will be the next instalment in its ‘On the Roof’ series from 21 October.

German Gymnasium: November opening for D&D London restaurant

15-Oct-2015 By Liam Garrahan

German Gymnasium, the much-awaited new restaurant from D&D London will open its doors to the public on 12 November, it has been confirmed.

Martin Wolstencroft: “Staff have to care about themselves and the customer”

14-Oct-2015 By Liam Garrahan

Restaurant and bar staff have to care about themselves and the customer in order to give good customer service, says Martin Wolstencroft, founder of Arc Inspirations.

The Corner House: April opening for Canterbury restaurant

14-Oct-2015 By Liam Garrahan

Kent-based chef and restaurateur Matt Sworder will open a second The Corner House restaurant in Canterbury next year after acquiring the freehold of the city's The Flying House pub.

Visits to Scotland increase by more than 10%

14-Oct-2015 By Liam Garrahan

International visits to Scotland have increased by 12 per cent in the last year while visits to Wales, England and London have also increased, according to tourism body VisitBritain.

Premier Foodservice helps Bonfire Night go with a bang

14-Oct-2015 By Emma Eversham

Premier Foodservice has pulled together a list of tips for hospitality operators to ensure their Bonfire Night celebrations go with a bang.

Video Diary

Gold Service Reward trip: Bordeaux 2015

13-Oct-2015 By Liam Garrahan

The Gold Service Scholarship has awarded some of the best young front of house staff in the country with a trip to the French wine destination Bordeaux. BigHospitality joined the group to get a taste of the region.