Casual Dining

Customers were 'willing and able to go out to eat and drink and enjoy themselves' over the festive period, says CGA Peach's Peter Martin

Chain restaurants and pubs given festive uplift

By Emma Eversham

Like-for-like sales across 34 of the UK's largest restaurant and pub groups rose 2 per cent over the last festive season figures from the Coffer Peach Business Tracker have shown. 

PM Theresa May is urged to put a 'flexible' immigration system in place to safeguard the future of tourism and hospitality in the UK following its departure from the EU

Industry to Theresa May: make immigration system flexible

By Emma Eversham

Tourism trade association UKinbound is urging Prime Minister Theresa May to create an immigration system that is ‘flexible’ to the needs of the UK’s hospitality and tourism sectors as well as create ‘the best possible trading environment for goods and...

Banishing Blue Monday: 10 of the best

Banishing Blue Monday: 10 of the best

By Hannah Thompson

Whether you’re feeling the blues this Monday or firmly believe it’s a made-up concept designed to capitalise on our waning New Years’ Resolutions, there’s no denying Blue Monday is making its mark in hospitality today.

Hospitality: Proposed £1,000 fee for EU workers 'very worrying'

Hospitality: Proposed £1,000 fee for EU workers 'very worrying'

By Emma Eversham

The industry has called proposals to charge British employers £1,000 for every worker they employ from the European Union following Brexit, 'very worrying' with concerns the move will add huge costs to restaurants, hotels and pubs. 

Business Profile: Brasserie Blanc

Business Profile: Brasserie Blanc

By Stefan Chomka

Five years ago French chain Brasserie Blanc was a brand in stasis. But a revamp of the entire estate and a move into the pub sector means it has rediscovered its je ne sais quoi.

Use customer data captured at busy times to help drive trade at quieter ones

ASK THE EXPERTS

How to capture customer data to benefit the business

By Olivia Fitzgerald

With the festive season behind us, Olivia Fitzgerald of LiveRES, talks hospitality operators through the ways they can use customer data captured at Christmas to benefit business in the year ahead. 

Half of diners unsure whether tips go to staff

Half of diners unsure whether tips go to staff

By Sophie Witts

Over half of British diners are unsure whether to leave a tip in restaurants in case it is not passed on to waiting staff, according a study by AA Hotel and Hospitality Services.

Harrods staff demand greater control over tips

Harrods staff demand greater control over tips

By Sophie Witts

Restaurant workers at Harrods are calling on the store to allow staff to vote on who distributes their tips in the latest row over the use of service charges.

From frogs to oysters: The top 5 hospitality videos of 2016

From frogs to oysters: The top 5 hospitality videos of 2016

By Hannah Thompson

From chefs’ best career advice to the re-invention of oysters, we had the honour of filming some truly great professionals this year. With so many innovative concepts and brilliant insights flying about, we struggled to choose our highlights, but here...

UK on brink of 'new wave' casual dining boom

UK on brink of 'new wave' casual dining boom

By Sophie Witts

The number of restaurants in the UK has risen rapidly in the past five years, but pubs and bars are continuing to close, according to a report by the Association of Licensed Multiple Retailers (ALMR) and CGA Peach.

The biggest issues in hospitality in 2016

The biggest issues in hospitality in 2016

By Sophie Witts

The hospitality and tourism industry faced numerous challenges in 2016, from the ongoing tussle with Airbnb to the rise of plant-based dining.

Sector leaders pen letter to PM highlighting key issues

Sector leaders pen letter to PM highlighting key issues

By Mark Wingett

More than 20 chief executives and business leaders from the UK’s leading eating and drinking­ out chains have penned a letter to the Prime Minister Theresa May asking her to “consider a reduction in VAT, extending transitional relief on business rates...

Drake & Morgan plans 2017 expansion

Drake & Morgan plans 2017 expansion

By Sophie Witts

London-based bar and restaurant group Drake & Morgan has announced plans to open a further three sites in 2017 following a rise in sales.

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