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How drive-thru technology is helping businesses improve customer service, reduce waiting times and personalise their marketing Costa UK Intel

Hostech: case study

Driving through efficiencies in coffee service

By Restaurant

Drive-thru technology is helping businesses improve customer service, reduce waiting times and personalise their marketing, as Costa UK has discovered

Hospitality cash reserves run low

Hospitality cash reserves run low

By James McAllister

More than half of hospitality firms now have less than three months of cash reserves left, according to data from the think tank Institute for Public Policy Research (IPPR).

Business leaders press Government for pub reopening date soon after lockdown

Pub beer sales down nearly £8b in 2020

By Joe Lutrario

Beer and pub sector leaders are pressing the Government for a reopening date as data reveals that trading restrictions and lockdowns caused sales of beer to plummet by 56% in 2020.

Sacha Lord legal challenge heads to High Court

Sacha Lord legal challenge heads to High Court

By James McAllister

A legal challenge by Greater Manchester's night time economy advisor Sacha Lord against the restrictions placed on hospitality by the Government will be tried in the High Court.

Caffè Concerto to launch CVA after legal action launched by landlord Criterion Capital

Caffè Concerto to launch CVA

By James McAllister

London-based patisserie chain Caffè Concerto is launching a Company Voluntary Arrangement (CVA) in an effort to reduce its rent debt after facing legal action from one of its landlords.

Losses at top 100 UK restaurants groups up 112%

Losses at top 100 UK restaurants groups up 112%

By James McAllister

New figures reveal that losses at the top-earning 100 UK restaurants group increased 112% to £571m last year, rising from reported losses of £269m at the end of last March.

Latest products and equipment for restaurants and pubs

Shopping forecast: the latest product launches

By Restaurant

This month's new products and services include QSR's ConnectSmart Platform and a cleanser that utilises nano technology to protect from Coronavirus for seven days

Friday Five: the week's top news

Friday Five: the week's top news

By James McAllister

This week's main hospitality news stories include Government's plan to reopen the economy under national, not tiered restrictions; and landlord Criterion Capital launching legal action against hospitality tenants over unpaid rent.

Ocado to sell Hawksmoor steaks

Ocado to sell Hawksmoor steaks

By Joe Lutrario

Hawksmoor’s steaks will be available to buy from online supermarket Ocado and the steak restaurant group’s own website from next week.

Self-Self-serve kiosks QSR restaurants fast food

Hostech: case study

Kiosks: automatic for the people

By Restaurant

Self-Self-serve kiosks have become a regular sight in fast QSR operations as restaurant groups awaken to their benefits – and the Coronavirus pandemic has only served to expedite their uptake

Brad Stevens to launch Mamasan in Liverpool

Mamasan to launch in Liverpool

By Joe Lutrario

Brad Stevens has chosen Liverpool ONE for his second Mamasan restaurant following the success of South East Asian bar and brasserie concept’s Glasgow debut.

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