Roadchef uses online reputation management platform Reputation to manage its entire online presence, including reviews, business listings and social media.
This week's main hospitality news stories include HMRC clearing TiPJAR for use; plans to extend the lease forfeiture moratorium; and Alyn Williams winning his unfair dismissal case against The Westbury.
Sustainability and a focus on animal welfare as well as health will drive customer choices when eating out this year, according to predictions from Arla Foods.
Kevin and Nicola Tickle are hosting a series of one-off dining experiences with top chefs to help get their upcoming Cumbria restaurant ‘over the line’.
Pret a Manger chief information and transformation officer Sarah Venning on how the brand’s approach to delivery and click and collect led to the creation of its coffee subscription.
Hospitality operators expect increased trading restrictions to be in place for the foreseeable future, according to new research by workforce management specialist Bizimply.
The All Party Parliamentary Group (APPG) for the Night Time Economy has warned that the sector is at risk of ‘extinction’ unless the Government takes urgent action.
Event bookings platform Feast It has launched a platform for the sale of mealkits that features the likes of Pizza Pilgrims, Lima London and The Cheese Bar.
Delivery has boomed during the pandemic, with the key players adapting to meet the occasion. As consumers turn to the digital services more than ever, operators are seeking new ways to stay connected with their most loyal customers.
Singaporean restaurateur Ellen Chew is bringing her Southeast Asian fusion restaurant concept Shan Shui to the capital, having secured a site on Buckingham Palace Road near Victoria station.
Mitchells & Butlers (M&B) has reached an agreement with 3Sixty Restaurants CEO James Horler, and its other shareholders, to continue with the joint venture arrangements in relation to Ego Restaurants.
A new report on the safe restart of hospitality argues that businesses in the sector should be prioritised for reopening as they are not significant areas for Covid transmission.
Hospitality businesses in Scotland will pay no rates during the 2021/22 financial year under proposals outlined today (16 February) by the Scottish Government.
Azzurri IT and tech director Joel Robinson on the value of partnerships, building solutions in-house, and the holy grail of creating a single customer view.
Trade bodies in Scotland have slammed a report published by the University of Stirling that questions whether pub operators can effectively and consistently prevent Covid-19 transmission.
Prawn on the Lawn will re-open its Prawn on the Farm summer pop-up following the success of its inaugural run at Trerethern Farm near Padstow last year.
Petitioners calling for the Government to create a Minister for Hospitality have asked for an audience with Prime Minister Boris Johnson to discuss the matter further.
The bosses of some of the UK’s largest pub groups are withdrawing from discussions with Government on reopening citing “a lack of interest and respect”.
Harvester and All Bar One operator Mitchells & Butlers has made strides to ease its significant lockdown cash burn through an equity raise and unsecured revolving credit facility.
Delivery-only kitchens have emerged as one of the most intriguing elements of the fast-growing delivery space, particularly during a time when restaurants have been unable to seat dine-in guests.
More than 300 major restaurant brands have signed a letter from Deliveroo CEO Will Shu that calls for second Eat Out to Help Out (EOHO) scheme when restaurants reopen.
This month's selection includes a left-field Australian whisky, grown up apple juice, luxury rums, carbon negative gins and a way to give cocktails a rooibos kick.
Over 160 hospitality CEOs have called on the Chancellor to extend the VAT cut and rates holiday, and provide a decisive package of financial support in next month’s Budget.
TiPJAR has been cleared by HMRC in what the cashless tipping solution is hailing as a breakthrough that could change the way tips and gratuities are handled.
GDP figures published by the Office for National Statistics reiterate the economic importance of the UK’s hospitality sector, and the urgent need for it to be supported by Government as it reopens.
This week's main hospitality news stories include Cain International acquiring Prezzo; Gordon Ramsay launching a cooking academy in Woking; and remembering Theatreland restaurateur Joe Allen, who has died aged 87.