The co-owner of Lauriston Court Hotel in North Wales has advised fellow hoteliers they should engage more with their guests if they want to encourage positive reviews and repeat custom, after her business was named the World’s Best Hotel for Service in...
Arjun Waney and Rainer Becker have revealed details of their latest restaurant venture - Oblix will open in The Shard tower development in London this spring and will combine a rotisserie and grill restaurant and a lounge bar.
As the UK continues to endure the longest double-dip recession since the 1950, the tourism industry has been ‘resilient’, outperforming the general economy and leading the way in terms of employment numbers.
QHotels, the owner and operator of 21 venues across the UK including The Midland in Manchester, has announced it has successfully secured a refinancing agreement for the business and has placed the group's original holding company into administration.
Rhodes @ The Dome, celebrity chef Gary Rhodes' latest restaurant project located at the Plymouth Dome site on Plymouth Hoe, is set to open on 25 January after a delay caused by a theft of metal from the building.
Smaller, up-and-coming pub operators will have more opportunities to expand, restaurateurs will begin to divert away from the high street and more hoteliers will begin actively preparing for recovery.
The competition may be fierce and its rivals more fashionable, but Steve Holmes has taken to the tough job of revitalising mainstream chain Ask Italian with gusto.
It was where the then Kate Middleton spent her last night as a commoner before becoming The Duchess of Cambridge and it is known as a favourite of the Royal Family; now The Goring hotel has gained official recognition from The Queen.
Spirit Pub Company and JD Wetherspoon are the latest pub groups to report a very profitable Christmas and New Year as the latest industry sales barometer reveals that pubs outperformed restaurants over the festive period.
In the third of our week of news stories featuring products launching at The Hospitality Show, we preview the debut of The Pastry Room and its new product - a frozen pastry crumb which creates an instant pastry with the addition of water.
Fishmonger, chef and restaurateur Mitch Tonks is taking his RockFish seafood concept to Plymouth with plans submitted for the opening of a 200-cover restaurant in the building adjacent to the city’s National Marine Aquarium.
A picture might tell a thousand words but getting the right photo and video to market your hotel, restaurant, pub or bar is often not as simple as penning some winning prose - so what top tips can hospitality businesses take to improve their imagery?
Hotels in London are expected to face a weaker trading market this year with an Olympics hangover combined with depressed occupancy levels and room rates coming together to temporarily hold back the city's hoteliers.
Notting Hill Kitchen, a Portuguese and Spanish restaurant which brings together Pod non-executive director James Paget and leading Portuguese chef Luís Baena, is set to open in March on the site of the former Notting Hill Brasserie.
Airwave Europe has chosen The Hospitality Show to introduce a mobile platform it will now be distributing in the UK which allows hotel guests to control everything in their bedroom and communicate with hotel staff using their smartphone.
Restaurant 21212 in Edinburgh is the only restaurant in the UK to be awarded four Rosettes, while 13 establishments have taken three Rosettes in the latest round of inspections by the AA.
Pesto, the Italian restaurant and pub-restaurant chain founded by La Tasca creator Neil Gatt, has announced two key appointments to its board in order to support expansion plans which see the company doubling its portfolio in 2013.
Convivial Hotels, a newly-formed company, has purchased its first two hotels, acquiring the Rossett Hall Hotel near Wrexham and the Charnwood Hotel in Nottinghamshire out of administration.
The British Hospitality Association (BHA) has revealed the second Hospitality & Tourism Summit will be held on Tuesday 11 June 2013 and will focus on promoting careers in the industry.
Greene King has posted a record set of results for the Christmas and New Year period, helping the group’s overall like-for-like sales increase by 3.7 per cent for the 36 weeks to 6 January 2013.
In the first part of our week of product news stories featuring products set to launch next week at The Hospitality Show in Birmingham, we introduce readers to the Clifton Foodfuge, a centrifuge for chefs, which will launch later this month and will be...
Dorset-based brewer and pub operator Hall & Woodhouse has reported a growth in the number of former managed pub operators who have successfully become tenants with the company.
The 445-bedroom Jurys Inn Birmingham has just completed a 16-month, £4.7m makeover as part of a £25m refurbishment programme across the budget hotel chain’s portfolio.
With 18 pubs closing every week across the UK, leisure property specialists Fleurets has released its Alternative Use Report, analysing 2012 sales figures to reveal what happens to these 'community hubs' after they are sold.
Newly-formed boutique hotel group The House Collection has revealed details of its second property - the former Swynford Paddocks Hotel near Newmarket which is set to be relaunched as Paddocks House in the Spring.
Restaurants should be serving smaller portion sizes and encouraging diners to take home leftovers in doggy boxes, according to the Sustainable Restaurant Assocation (SRA), which is urging all UK foodservice businesses to try and reduce the ‘shocking’...
LateRooms.com has revealed the winners of its inaugural Simply The Guest awards - an annual event which will recognise the best UK hotels in a number of categories as decided by customer reviews on the booking website.
Hotel management company Bespoke Hotels has taken over the ownership the Sheffield Park Inn which will now undergo a two-year renovation and has been rebranded as the Sheffield Metropolitan Hotel.
Jamie Oliver's Fabulous Feasts has signed a five-year deal with Manchester City Football Club to provide all its catering at the Etihad Stadium through a newly-formed company - Fabulous Fan Fare.
The hospitality industry has wholeheartedly welcomed the Government’s decision this week to extend the Apprenticeship Grant for employers of 16 to 24-year-olds to March 2014.
The chef-director at Caprice Holdings oversees the food at some of London's most prestigious restaurants, including Le Caprice, The Ivy and Scott's. He has just written his first cookbook, J Sheekey Fish.
MPs yesterday debated Government plans to introduce an independent adjudicator to enforce a statutory code regulating the relationship between pubcos and tenants with some members criticising those in the industry who had backed self-regulation.
P&G Professional, the away-from-home division of Proctor & Gamble has this week announced the introduction of Ariel Antibacterial laundry detergent to the Ariel and Lenor Professional range of laundry products for the hospitality industry.
Tennent’s Training Academy, situated on the site of Tennent’s Brewery in Glasgow, has launched a new, innovative Modern Apprentice training program for young chefs across Scotland in a bid to raise the standards of kitchen staff across the nation.
La Tasca, the casual dining chain led by Simon Wilkinson, is set to unveil the first of a new unbranded tapas bar concept called Bar y Tapas in Brighton this month and has identified a further eight sites for possible conversion to the format, according...
Restaurant magazine predicts what the next 12 months has in store for the industry, including the likely food trends, the year's major openings and the key opportunities and challenges facing operators.
The Restaurant Group (TRG) has confirmed it plans to continue with an ambitious expansion strategy which will see the company open 28-35 new venues this year.
Hospitality businesses across the UK are being urged to focus on improving staff attitudes in 2013 after a report has found that the majority of problems eliciting a complaint were people-related, with the quality of the product accounting for just a...
North West-based pub company Kalton & Barlow (K&B) is looking forward to a prosperous 2013 after reporting record food and ale sales over the Christmas period, with plans to open a fourth pub in early Spring and 15 sites within the next five years.
In an industry where staff training is paramount, the UK’s largest hotel and restaurant operator Whitbread is leading the pack, having set up a number of Food and Beverage Skills Academies across the UK in a bid to improve the abilities and brand awareness...
Luxury Belgian chocolates supplier Pierre Ledent has unveiled a new range of heart-shaped chocolates for restaurants and hotels to capitalize on Valentine’s Day next month.
There has been mixed reaction from the pub industry to Government measures announced yesterday to greater regulate against what it calls 'unfair practices' in the sector with the British Beer and Pub Association (BBPA) describing the plans as...
Pressure is mounting on the UK's Bocuse d'Or candidate Adam Bennett to lead the country to success as the date approaches for the final of the international competition.
Punch Taverns is continuing with its pub disposal programme after putting 65 sites across the country up for sale through specialist property agent Christie & Co.
Budget hotel chain Travelodge has unveiled former Hilton Group deputy chief executive Brian Wallace as its new chairman ahead of a busy period for the company which is planning a major room refurb programme.
Tom Sellers, the 25-year-old British chef who has racked up experience working with Tom Aikens, Thomas Keller and Rene Redzepi, is set to open his first restaurant on London's Tooley Street next month.
Joule's Brewery is planning to open a further six pubs this year and expand the brewery it re-opened in 2010 after receiving a funding boost of £1m from the Co-operative Bank.
