In the first part of our special feature on back-of-house technology, BigHospitality explores the emergence of big data and asks how it can help the hospitality industry improve guest experience and revenues.
The Home Office has launched the Modern Slavery Campaign to raise awareness of potential victims across a number of large industries, including hospitality.
The availability of hospitality jobs in the UK grew by 36 per cent between September 2013 and the same month in 2014, according to the latest data by job board Indeed.
Hotel experts met last week at the Annual Hotel Conference in Manchester to discuss the future of the sector. Here is BigHospitality's round-up of the top five trends that will shape the industry.
Over half (51 per cent) of 18 to 44-year-olds would be ready to use their mobile to speed up payment in restaurants, according to new research by CGA Peach and Zonal Retail Data Systems.
The UK’s recovery hasn’t yet reached its peak, but another dip is to be expected, and hotels should think of ways to avoid being too affected, according to speakers at the Independent Hotel Show.
London is set to be the most popular destination for domestic trips over the October half-term, with Blackpool and Edinburgh in at second and third place respectively.
More and more business travellers are adding leisure activities and holiday days to their work trips, according to a survey by BridgeStreet Global Hospitality.
Being an owner-operator allows for complete control of a hotel, but can pose other challenges in terms of expansion and recruitment, according to speakers at the Annual Hotel Conference 2014.
Over half of global travellers take availability and price of Wi-Fi into account when booking a hotel room, according to the latest Expedia/Egencia Mobile Index.
The community pub sector faces a £15m rise in business rate bills unless the government takes immediate action, the British Beer & Pub Association (BBPA) has warned.
The hospitality industry needs to change its recruitment and staff retention strategy in order to reduce turnover, which currently costs the sector £2.7m a year.
The hotel property market is benefiting from domestic and North American investors’ need to spend the equity they raised before the crisis, according to Christie + Co.
Time management and consistency are vital elements in an effective digital strategy, according to digital marketing experts speaking on the first day of the Restaurant Show 2014 (6 October).
The number of photos posted online by diners and management directly affects engagement from prospective customers, according to TripAdvisor’s first restaurant engagement study.
Two consecutive beer duty cuts have boosted sales, investment and employment in the pub sector at very little cost to the government, a new report has found.
Employment grew twice as fast in the tourism industry as in other UK sectors between 2009 and 2013, according to figures released Friday (26 September) by the Office of National Statistics (ONS).
UK hotels could boost relationships with business and leisure guests by providing more local information and travel tips prior to their stay, according to two new studies.
VistEngland has described the Rugby World Cup 2015 as a 'tremendous opportunity' for tourism and hospitality, with hotels, restaurants, pubs and bars in host cities set to benefit from a big increase in international spend.
Restaurants should regularly monitor Twitter because the vast majority of negative tweets are left while customers are still in the restaurant and could be sorted there and then, an expert has advised.
Sparkling wine sales have continued their impressive growth, with Champagne also showing strong upward movement, according to the latest market report from the Wine and Spirit Trade Association (WSTA).
Diners are increasingly moving away from traditional ice cream flavours in favour of ‘weird and wonderful’ varieties, according to new research from Amore di Gelato.
Analyst PwC has reported a strong start to 2014 for both London and regional hotels, and expects to see further growth next year as a result of further economic recovery and the Rugby World Cup being held in England.
As Scotland draws closer to its historic vote on independence, BigHospitality takes a look at the potential impact of a yes vote on the Scottish hospitality sector.
Restaurants and pubs are forecast to grow, despite continued pressure in terms of outlets and value over the next few years, according to Allegra Foodservice.
The first seven months of 2014 saw 7 per cent more visits to the UK from overseas residents than in the same period the year before, according to the latest inbound tourism report from the Office of National Statistics (ONS).
The healthy eating trend observed in recent years experienced strong decline in Q2 2014, with almost half of consumers seeing eating out as a treat, according to the latest Eating Out Report by Allegra Foodservice.
Quick-service restaurants are outperforming full-service restaurants in terms of customer satisfaction for the first time, according to the latest National Customer Satisfaction Index (NCSI-UK).
