A majority of guests want as much variety as possible in hotel breakfasts, but different nationalities prioritise different aspects of the experience, according to a survey by hotel.info.
Online travel agents (OTAs) form two thirds (73 per cent) of search results – both organic and paid for – for hotel-related keywords on Google UK, according to digital agency Crafted.
Only one third of hospitality businesses feel 100 per cent ready for the legislation coming into force this Saturday (13 December), according to a survey commissioned by technology supplier Caternet.
This infographic, released by HotelREZ Hotels & Resorts, looks at who millennials are, how they travel, hospitality trends driven by their demand and marketing techniques to target them.
Credit and debit card transactions rose by over 6 per cent in 2014, leaving hospitality operators that do not offer cashless payments ‘behind the curve’, according to payment processor Worldpay.
Campaigners have called on restaurants and pubs to offer more low meat and meat-free options as new research suggests that British consumers are eating less meat.
Choosing a restaurant for the reason that ‘the kids like it there’ accounts for almost a quarter of family restaurant visits a year, according to new data released by the NPD Group.
Domestic household spend at pubs, restaurants and hotels remains below pre-recession levels, but tourism has bounced back quicker than other sectors of the economy, giving a welcome boost to hospitality.
Pizza Hut is trialling a ‘subconscious menu’ app that creates a customer’s perfect pizza based on the ingredients they spend the most time looking at, though the brand has “no firm plans” to roll the concept out yet.
UK hoteliers showed the most confidence in the hotel sector for 2015 with 86 per cent of them taking a positive view of it, according to Choice Hotels' European Hotelier Pulse-Check survey.
Hotels in Manchester and Edinburgh were among the best performing in Europe in October, with RevPAR increases of 15.3 per cent and 10.2 per cent respectively in Euro terms, according to STR Global.
Network reliability and security concerns are preventing a third of small and medium-sized hospitality venues from introducing an effective wireless network, according to a new study from Netgear.
The Leeds Hotels and Venues Association (LHVA) has partnered with the School of Events, Tourism and Hospitality at Leeds Beckett University to run a new mentoring programme.
Obesity experts are calling on restaurants to reduce portion sizes and provide clear calorie information to tackle the UK’s obesity problem that is costing the country more than the combined cost of wars, terrorism and armed violence annually.
Another report has highlighted the rapid growth of the hostel and limited-service sector, which is thriving as demand for low-cost beds continues to rise.
Making the Living Wage compulsory could cost UK businesses £4bn, the equivalent of 213,247 jobs in the hospitality sector, according to a Greater London Assembly (GLA) member.
Hertfordshire pub The Alford Arms was the overall winner at the inaugural FreeFrom Eating Out Awards this week, crowned the ‘most allergen-aware’ eatery in the UK.
A majority (60 per cent) of UK consumers believe restaurants should offer sustainable seafood options, according to a survey by the Marine Stewardship Council (MSC).
Thistle Hotels is trialling a service allowing all guests to take a virtual tour of their room at the time of booking after finding out that almost half of Brits have requested to change their room upon arrival.
Hotel RevPAR increased by 20 per cent across the UK in the third quarter of the year, according to the Zolfo Cooper, AM:PM and HVS Q3 2014 Hotel Bulletin.
Foodservice operators can improve profits by responding to recent changes in customer needs and consumer trends, according to speakers at Horizons’ latest Thought Leadership Forum.
Hotels could be missing out on direct bookings as a significant portion of trademark brand advertising on search engines is taken by online travel agencies (OTAs), according to research by BrandVerity.
The UK’s pub and restaurant groups enjoyed a sales boost in October with like-for-like sales up 2.2 per cent nationally, mostly driven by the strong London market.
Over the last few years there has been a generational shift in food awareness, a move that the New York Times recently referred to this phenomenon as a ‘gastronomic youthquake’. Food is the new rock ’n’ roll and chefs are the new rock stars.
Domino’s Pizza has topped the fast food and restaurant category in this year’s Youth 100 List: which highlights the UK’s top brands according to 18-24 year olds.
A ruling by the Employment Appeal Tribunal to include overtime in holiday pay has left experts unsure of the effect it will have on the hospitality industry.
The majority of consumers that sign up to loyalty schemes are drawn to cost savings, as opposed to location or mobile accessibility of offers, according to data marketing firm GI Insight.
Hospitality jobs are some of the lowest paid in the UK, with the majority of bar staff, waiting staff and kitchen assistants currently earning less than the Living Wage, according to new research from KPMG.
The English Beef and Lamb Executive (EBLEX) is urging foodservice operators to surf on the slow-cooking trend and maximise meat value in its latest Focus on Foodservice report.
Despite the trend for rising prices year-on-year in hotels throughout the UK, overnight costs decreased in London and Glasgow this September, according to hotel.info.
In the third part of our special feature on back-of-house technology, we look at some of the systems that are helping managers and business owners to streamline their operations.
