Trends & Reports

MPs yesterday voted to back Government plans to regulate the pubco-tenant debate with a number of members criticising the efforts by some in the industry to pursue self-regulation

MPs slam efforts to self-regulate the pubco-tenant relationship

By Peter Ruddick

MPs yesterday debated Government plans to introduce an independent adjudicator to enforce a statutory code regulating the relationship between pubcos and tenants with some members criticising those in the industry who had backed self-regulation.

The Crown pub opened in Goostrey in September 2013, marking the third K&B pub to open in the North West

Kalton & Barlow eyes UK expansion following record Christmas sales

By Luke Nicholls

North West-based pub company Kalton & Barlow (K&B) is looking forward to a prosperous 2013 after reporting record food and ale sales over the Christmas period, with plans to open a fourth pub in early Spring and 15 sites within the next five years.

Whitbread's Food & Beverage Skills Academies provide staff training in areas such as food product information, cooking and knife skills

Behind the scenes at Whitbread’s Food & Beverage Skills Academy

By Luke Nicholls

In an industry where staff training is paramount, the UK’s largest hotel and restaurant operator Whitbread is leading the pack, having set up a number of Food and Beverage Skills Academies across the UK in a bid to improve the abilities and brand awareness...

The British Larder, a cookbook from the team at the Suffolk pub and restaurant of the same name, was published in November and has already been shortlisted for a prestigious World Gourmand award

The British Larder book shortlisted for Gourmand World Cookbook award

By Peter Ruddick

Less than a month following publication and just a couple of weeks after it was named the best cookbook by a UK female chef, The British Larder by Madalene Bonvini-Hamel has been named on the shortlist for the 2013 Gourmand World Cookbook Awards.

Two audio podcasts on TV programmes showcasing the hospitality industry made our top five list of the most-listened to audio on BigHospitality this year - Gordon Ramsay's Hotel GB topped the list

Top five BigHospitality audio of 2012

By Peter Ruddick

From TV programmes showcasing the hospitality sector featuring Marco Pierre White and Gordon Ramsay to an investigation of restaurant no-shows; our top five list of the most-listened-to audio of 2012 reveals just how busy a year it was for the industry.

Bedford-based brewer and pubco Charles Wells has announced a small profits increase across its estate of pubs

Charles Wells' pubs increase profits despite drop in turnover

By Peter Ruddick

Bedford-based brewer and pubco Charles Wells has revealed its financial results for the last year; its UK pubs operation has reported an increase in profits per pub of 3.8 per cent driven by a 1.2 per cent rise in like-for-like sales.

Top 10 most-read stories of 2012: Chicken and pub food

BigHospitality’s 2012 look-back: Chicken restaurants and pub food

By Emma Eversham

As we approach the end of the year we take a look-back at our most-read articles to find out what the hot topics were that got you clicking on and sharing in 2012. In our first instalment we look at the rise of the chicken restaurant and the evolution...

UK hotel prices have decreased to an average of £109 a night, with those in London falling by 7 per cent

Questions over 2013 hotel demand grow as December prices drop

By Luke Nicholls

With 2012 marking the UK’s largest room supply increase from new developments in the past decade, PwC believes more new rooms to fill may be difficult in a comparatively ‘empty 2013’. Meanwhile hotel prices have fallen this month, to nearly the lowest...

Rewarding staff in the right ways can improve service levels without requiring any significant capital investment

IDEAS FROM YOUR PEERS

The Jewel in the Crown: How to reward your staff

By Luke Nicholls

That age-old cliché of staff being your most important asset is as true now as it ever has been in the hospitality industry. In such a difficult economic environment, rewarding staff for above-average performance could be an effective way of your business...

More than half of the SMG survey respondents are anticipating poor customer service when having Christmas dinner at a restaurant

Service standards hold the key to profitable Christmas for restaurants

By Luke Nicholls

Restaurants across the UK are being urged to focus on providing first-class customer service and nurturing customer relationships throughout the festive period after a survey found that December is seen by diners as the worst month to eat out in terms...

Sergeant Adrian Haley of the Westminster Borough Hotel Liaison team has revealed his top tips for hoteliers to avoid crime and urged regional hotels to the new service London Hotelwatch

Hotel crime: Police reveal top tips for hoteliers

By Peter Ruddick

Following the launch of the London Hotelwatch network, the police is urging regional hotels from across the country to join the service while revealing to BigHospitality the top tips hotels can take to tackle crime.

Hospitality businesses have welcomed extra cash in the Autumn Statement to spend on capital investments and the scrapping of a planned rise in fuel duty but argued the Government still needs to do more

Lukewarm welcome: Hospitality businesses react to the Autumn Statement

By Peter Ruddick

Businesses, the main beneficiaries of the small amount of good news delivered in the Chancellor's Autumn Statement yesterday, have begun giving their reaction, welcoming tax cuts and increased spending but calling on more to be done for the hospitality...

Brazilian street food restaurant Galeto is the brainchild of restaurateur and chef Antonio Romani and former Pizza Express business development manager Leo Alexander

Street food popularity to continue into 2013 with Galeto launch

By Peter Ruddick

The prevalence for street food-inspired restaurants shows no sign of abating with the announced opening of Galeto in Soho, a partnership between two former Pizza Express executives which also taps into the South American trend and the popularity of chicken...

Greene King's portfolio of brands includes Hungry Horse, Old English Inns, Eating Inn and Loch Fyne Restaurants

Greene King serves up higher profits despite challenging environment

By Luke Nicholls

Pubs, restaurants and hotels business Greene King shrugged off the wet weather and a difficult regulatory environment by posting a strong set of financial results for the half-year to 14 October as the Suffolk-based company achieved a 7 per cent rise...

Tom Davies, chief executive of Brakspear, told BigHospitality why he thinks chefs should look to run pubs in order to start their own food businesses

Tom Davies on Brakspear, beer tax and why chefs should run pubs

By Peter Ruddick

Tom Davies, the chief executive of leased and tenanted pubco Brakspear, is currently at the helm of the company at an exciting time as acquisitions continue and innovative projects, such as a partnership with Michelin-star chef Claude Bosi, start to develop.

Using your loaf: In its December 2012 issue, Restaurant magazine takes a look at restaurants that have become experts at baking bread

Restaurant magazine investigates how to make dough from bread

By Peter Ruddick

How can restaurants source good-quality bread? Is it sustainable for chefs to bake their own, what should you serve it with and is there money to be made from a freshly-baked loaf? Restaurant magazine posed just those questions for the latest issue.

Luke Johsnon told delegates at yesterday's Arena Christmas Lunch that 'the future belongs to the optimists'

Luke Johnson reveals top tips for success at Arena Christmas Lunch

By Luke Nicholls

The future of the restaurant industry belongs to optimists who constantly try to innovate while focusing on good service and the development of young people within their business, according to serial investor Luke Johnson speaking at the Arena Christmas...

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