Hospitality business employees taking their first step up from team member to manager will now have access to additional support from People 1st Training Company which has launched its Management 1st training programme.
Improving the payment process within your hospitality business can have a direct impact on customer satisfaction, according to card processing company Global Payments.
Retailers have today welcomed decisions from three local authorities to ‘see sense’ and vote against the imposition of Early Morning Restriction Orders (EMROs) on licensed premises.
As travellers and holidaymakers look to make the most from their stay in the UK on a tighter budget, hoteliers have had to move with the times, tweaking existing brands and launching new formats to suit this change in demand. What developments can we...
The industry will continue to experience a skills shortage over the next few years, according to foodservice consultants and senior executives as an absence of younger workers makes it harder to fill vacancies.
With the 2014 Cask Report revealing that real ale is now outperforming the beer market, new research has found that licensees can still do more to encourage younger drinkers to try the drink, simply by providing tasting notes on the bar.
Music has been found to be a powerful draw for UK tourists and restaurant and pub-goers, according to the results of two new reports, which quantify the value it has to the hospitality and tourism industries.
High-quality restaurants in London can boost nearby residential property values by up to 20 per cent, while fast food outlets often have the reverse effect, causing a drop in property prices by 15 per cent in the immediate vicinity.
Thirty-three of the UK's hospitality and tourism associations, including the British Hospitality Association and the Tourism Alliance, have joined together to put pressure on political parties to include the industry within in their manifestos ahead...
UK alcohol consumption dropped by 3.3 per cent last year and is now at the lowest level this century, according to a new industry stats handbook released by the British Beer and Pub Association (BBPA).
As numerous restaurateurs would testify, the pop-up restaurant has fast-become the new weapon in securing a permanent site. But could we now be seeing a reversal of the trend, with established brands spinning off their own temporary concepts?
Provenance and transparency are key for foodservice operators wishing to engage their customers according to a new report, which has also found that British food is now more popular cuisine among UK consumers than previous favourite Italian.
With the Campaign for Real Ale (Camra) recently launching a new campaign to promote the significance of British pubs, a new survey from a separate organisation has discovered that the reality is bleak, as the majority of adults claim they no longer have...
UK consumers who use the internet to search for hotel rooms are three times more likely to look for those in their own country than rooms in hotels overseas new data has shown, indicating that the internet could be helping to fuel the UK's staycation...
The news that Home Secretary Theresa May is seeking to introduce a joint visa system for the UK in order to attract more Chinese tourists has been welcomed by the British Hospitality Association, which has been campaigning about the issue for years.
The Hospitality Guild's recent Twitter debate about the benefits and usefulness of pre-employment training concluded that it can be one of the most effective ways of preparing young people for a career in hospitality.
Marriott Hotels has today partnered with Hugh Fearnley-Whittingstall’s River Cottage to revolutionise its food offering in a bid to become ‘sustainability leaders’ within the hotel industry.
Restaurant and pub operators backing last week's Tax Parity Day say cutting their prices by 7.5 per cent for one day helped boost sales by up to 20 per cent.
Restaurants and pubs serving locally-sourced food and towns and cities hosting food festivals have become a major draw for domestic tourists, according to VisitEngland with more than three quarters of adults saying they want to dine in a restaurant, pub...
As expected, year-on-year figures for London’s hotel market were down last month, due to the uplift during the 2012 Olympics. But when comparing August 2013 with the same month in the pre-Olympic year of 2011, profits and revenues were up significantly.
Cask ale has lost its image as an ‘old man’s drink’ and now appeals to a broad range of drinkers, with the majority of licensees claiming the beer is bringing more young people and women into their pubs.
Kent brewer and pub operator Shepherd Neame has this morning reported a ‘solid performance’ for the 52 weeks to 29 June, despite a drop in pre-tax profit, down by £2m to £7.1m.
The likes of social media, online advertising and mobile loyalty apps allow businesses large and small to reach out to increasingly digital-savvy consumers. But how can these ‘digital innovations’ be used in the most effective ways to impact your restaurant’s...
As the Annual Hotel Conference (AHC) celebrates its 10th year, BigHospitality asks co-founder Jonathan Langston what he thinks have been the biggest changes within the hotel sector in the last decade and what we can expect from this year's event.
The nationwide call for healthier menus is proving particularly prevalent in the Indian restaurant sector, with 60 per cent of women and 40 per cent of men wanting lower calories and clearer nutritional values for curry dishes.
With rising food inflation and value-conscious customers continuing to squeeze margins, operators will need to take steps if they want to avoid a significant impact on their bottom line.
EPIC, a collection of serviced apartments in Liverpool, is the latest brand to tap in on the ever-growing aparthotel market with the launch of Epic Apart Hotel in the city centre.
‘Momentum is building in the UK hotel sector’, according to business advisory and accountancy firm BDO which today released its latest sales figures for mainly three and four-star independents.
The hospitality industry is playing 'a critical role' in reducing youth unemployment across Europe and is essential for jobs and growth, a new report by EY claims.
An increase in rent reviews among licenced retail premises and a flurry of transaction activity across the restaurant sector could mean that ‘we are at long last beginning to see an upturn in the market, or at least the end of the downturn’.
Chefs Cyrus Todiwala of Cafe Spice Namaste, Vivek Singh of the Cinnamon Club and Muayad Ali of La Sophia are among those supporting a festival dedicated to halal food this month in the hope of proving that halal is about 'more than a kebab roll'.
The majority of parents of children of pre-school age say high street restaurants, pubs and cafes are failing to cater for their needs with almost two thirds saying they refuse to eat out with their families at venues that don't offer children's...
The Government has this month launched a consultation into whether personal licences should be abolished, enabling licensing authorities to apply relevant conditions to premises licences where appropriate.
As more than 80 per cent of people with guide dogs have been denied access on the high street, a new business guide has been issued to help hotels, restaurants and pubs understand what they must do to comply with their legal obligations.
Amber Taverns, the Lancashire-based community pub operator, is set to acquire around 30 more sites over the next three years after agreeing a major funding deal with Lloyds Bank.
Hospitality businesses across the UK will welcome the news that the nation’s tourism industry is booming, with the number of international visitors and the amount they are spending at an all-time high.
National pub operator JD Wetherspoon has reported a record year of sales and profits, with like-for-likes rising by 5.8 per cent and pre-tax profits up 6.3 per cent to £76.9m.
The number of women involved in Britain’s thriving brewing industry is on the rise, with many opening their own breweries in response to a growing interest in ales.
The past 12 months have seen a ‘boom’ in the growth of the brewing industry, with the opening of 187 new breweries taking the number of regularly brewed British beers to over 5200.
Hotels across the UK are missing out on millions of pounds in unclaimed capital allowances, but those wishing to unlock the tax relief need to act fast.
The hot summer weather continued to boost trade at the UK's restaurants and pubs according to the Coffer Peach Business Tracker, which shows a like-for-like growth of 1.9 per cent in August compared to the same month the previous year.
With PwC’s latest hotel forecastpredicting ‘a return to some kind of normal’ in 2014, a survey carried out by TripAdvisor has discovered that the majority of UK hoteliers are duly optimistic about their business’s profitability in 2014.
Occupancy, Revenue Per Available Room (revPAR) and Average Daily Rate (ADR) are all predicted to grow across the hotel sector next year, but guests will still expect value and look for a bargain by booking late, says PwC.
The UK’s largest hotel and restaurant group, Whitbread, has today reported ‘another good performance’ in its half-year results, with total and like-for-like sales increasing by 12.4 and 2.6 per cent respectively.
Pubs are increasingly realising the importance of coffee for their business, with national operators now selling more of the hot beverage than high street coffee shops. However, a ‘quality’ cup is apparently still hard to find in the licensed trade as...
The hot summer turned into a 'long dry drought' for the on-trade according to the Wine & Spirit Trade Association's (WSTA) latest Market Report, which shows that alcohol sales at restaurants and pubs have fallen six per cent in the...
Fayre & Square, the 157-strong family pub offering from Spirit Pub Company, is the latest brand to tap into the rising popularity of American food concepts with the launch of its new autumn menu.
