Trends & Reports

Lightbulb moment: 88 per cent of companies are yet to make the transition to energy-efficient lighting

Energy price hikes: What can hospitality businesses do now?

By Luke Nicholls

The inflation-busting price rises announced by ‘the big six’ electricity and gas firms are set to hit the hospitality industry hard this winter, with 67 per cent of business owners claiming they will no longer meet their growth targets due to the punitive...

Crowne Plaza report emphasises importance of face-to-face meetings

Crowne Plaza report emphasises importance of face-to-face meetings

By Emma Eversham

The importance of holding meetings to clinch business deals has been emphasised by hotel group Crowne Plaza who has found that those who don’t invest enough time in face-to-face contact could be missing out 24 per cent of additional revenue.

TripAdvisor traveller survey 2013

UK grows in appeal to US travellers and staycationers

By Emma Eversham

The number of people coming to the UK from America has risen by 23 per cent in the last year with travellers from Canada, Singapore and China also showing a greater interest in the nation as a tourist destination.

How to manage the OTA relationship

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How hotels can get the best from OTAs

By Emma Eversham

Hoteliers often call Online Travel Agents (OTAs) such as booking.com, Expedia and LateRooms ‘a necessary evil’ as they help to market and sell bedrooms, yet in doing so take a considerable chunk of the business’s bottom line through commission.

The increase in sales volume has been driven by more readily available debt financing from both traditional and new sources of debt

Hotel transaction volumes reaching pre-recession levels

By Luke Nicholls

With three-quarters of the year now complete, the European hotel industry is still on track to record the highest level of transactional activity since 2007 – is this a sign that buyer confidence has returned? 

Social enterprise: Admiral Taverns wants its licensees to engage with customers using online platforms to ultimately drive sales

Admiral Taverns launches social media course for licensees

By Luke Nicholls

With social media tearing up traditional notions of marketing and sales in the pub industry, the UK's largest independent tenanted and leased company Admiral Taverns has launched a new course to help its licensees implement tools and campaigns through...

UK Government apprenticeship reform hospitality

Apprenticeship reform: Will it help hospitality?

By Luke Nicholls

The Government’s announcement that it is putting the development and implementation of apprenticeships at the hands of employers has been welcomed by People 1st, but the sector skills council fears that the models developed in other sectors will not be...

Fair Deal for Your Local: Market-rent-only pubs campaign

Fair Deal campaigners press Government on ‘market-rent-only’ option

By Luke Nicholls

Fair Deal for Your Local - the campaign group that demands a halt to the exploitation of licensees by large pubcos - has written a letter to Business Secretary Vince Cable insisting a ‘market-rent-only’ (MRO) option for pub tenants is a simple, moderate...

Nearly half of UK hoteliers now allow bookings through a mobile device

Going mobile: Hoteliers warm to digital marketing

By Luke Nicholls

As the competition for space in the digital sphere continues to intensify among UK hospitality businesses, half of hotel operators are now devoting their marketing spend to mobile and social media channels with over 90 per cent completely avoiding offline...

OTA hotel brand study

Study reveals 'extensive' bidding on hotel brand keywords by OTAs

By Emma Eversham

A new study into the relationship between hotel brands, online travel agents (OTAs) and paid search has revealed that OTAs are bidding 'extensively' on branded hotel search terms to enable them to take the number one ad position on a search...

The LDC backed restaurant and hotel operator has some 'exciting projects' in the pipeline

D&D London reports 'important year of growth'

By Luke Nicholls

Following a renewed period of expansion and the opening of a number of new venues, restaurant, bar and hotel operator D&D London has reported a strong year of trading, with revenue and profits up across the group.

Box-ticking: Pitmans says businesses need to take steps to protect themselves legally when expanding

From start-up to global chain: Law firm provides hospitality checklist

By Luke Nicholls

Whether you are taking your restaurant from ‘pop-up to permanent’, starting an innovative new hotel concept or planning to open a new chain of destination bars, law firm Pitmans has provided seven top tips for entrepreneurs looking to avoid any legal...

Capital comeback: Hotels in London saw a surge in TrevPAR thanks to an average rate increase

London hotels back on track, Provinces continue to shine

By Luke Nicholls

Hotels in London ‘bounced back’ in September after two consecutive months of decline, while those in the Provinces continued to shine with positive movements across all key performance indicators.

The Welsh Connection: More than half of those surveyed in the Wales Tourism Business Survey said they enjoyed a higher turnover this summer compared with last year

‘Bumper’ year for Welsh tourism and hospitality businesses

By Luke Nicholls

Wales’ hospitality and tourism industries are thriving, with many local operators reporting their busiest year to date and a number of major business investments giving a clear sign that buyers are returning to the market.

Discounts, special offers and online travel agencies have become necessary methods for hoteliers to fill rooms

Survey reveals long-term impact of discounting on hotel brands

By Luke Nicholls

The ‘discounting treadmill’ that has been inescapable for many restaurants appears to have had a similar impact on the hotel industry, with 81 per cent of hoteliers discounting more than they did five years ago and three-quarters claiming it is having...

Amba Hotels will open four London properties in Tower Bridge, Charing Cross, Buckingham Palace Road and Marble Arch

Amba by glh: ‘Europe’s largest four-star hotel brand launch’

By Luke Nicholls

Global hotel operator glh has today announced the launch of a second international hotel brand within the space of a month – Amba will be ‘Europe’s largest four-star hotel brand launch’ with four properties opening in London and 2088 new rooms around...

Since introducing HutSpace last year, Pizza Hut's staff turnover has dropped to below 50 per cent

Pizza Hut’s enterprise social network pays dividends

By Luke Nicholls

As Pizza Hut recently revealed plans for a nationwide refurbishment and restructuring programme, the group’s operations director says it actually all started with an extra investment in people, particularly with the development of an internal social network...

The Staffordshire-based firm reported a 1.6 per cent rise in like-for-like sales

Spirit sees full-year turnaround in pre-tax profit

By Luke Nicholls

Spirit Pub Company has entered the new financial year with good momentum in the business, having reported a major turnaround in pre-tax profits over the past 12 months – up to £72m after a £589m loss this time last year.

NatWest BigHospitality round table on branded independent and OTAs

Hotels start fighting back against OTAs

By Emma Eversham

Hotel groups are starting to fight back against the power of Online Travel Agencies (OTAs) by demanding fairer play on pricing, improving the booking systems on their own websites and introducing black-out dates.

Robert Cook keynote speech at Annual Hotel Conference

Aberdeen is new hotel hotspot says De Vere's Robert Cook

By Emma Eversham

De Vere Hotels and Village Urban Resorts Robert Cook has urged hotel companies to consider Aberdeen as a city to expand to as its strong oil and gas industry has made it a ‘hot’ city for hotels.

The arrival of STK followed the success of Heliot Restaurant, Lounge & Bar at the Hippodrome Casino

ONE Group plans STK UK expansion

By Mark Wingett

The ONE Group, owners of international restaurant group STK, has announced plans to further expand the premium steakhouse brand within major cities across the UK after attracting $44.3m (£27.3m) of new investment.

Think Apartments to more than double units by 2017

Think Apartments to more than double units by 2017

By Emma Eversham

London-based serviced apartment provider Think Apartments is planning to more than double the number of units it offers over the next four years in London and expand to other cities in the UK after experiencing ‘significant growth’ through its current...

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