The Association of Licensed Multiple Retailers (ALMR) and the British Beer & Pub Association (BBPA) have joined forces to campaign for a reduction in VAT in the hospitality industry.
Coffee chains such as Starbucks and Costa are at risk of ‘brand fatigue’ with customer loyalty beginning to waver, according to new research by Allegra and BRITA.
Restaurants have been advised to target their reward schemes at millennials after new research found young people are now the most loyal customer group.
The number of international visitors arriving in the UK in January rose 6 per cent on the previous year, breaking a record for the month and marking an 'encouraging start to the year' according to marketing agency VisitBritain.
Hospitality operators with a quality and wide-ranging tea offering will benefit from growing interest in the category, a report into the habits of tea drinkers out-of-home has found.
Foodservice businesses could better capitalise on the £4bn family market by focusing on small aspects of service such as talking to children, bringing them their food first and supplying them with smaller cutlery, an academic report has found.
The average room rate across the UK’s hotels rose 4 per cent in 2015 with hotels in cities outside the capital seeing the biggest rise according to the latest Hotel Price Index from Hotels.com
Being rushed through a meal to give up a table is the biggest annoyance for 26 per cent of diners, while staff getting an order wrong is also likely to make 25 per cent of them grumpy according to survey by Waitrose Good Food Guide.
Bar side dining is growing in popularity in UK restaurants with 55 per cent of diners now visiting a restaurant specifically for their bar menu, a survey by restaurant booking service OpenTable has found.
Investment in the UK's hotel sector is predicted to remain high in 2016, but hotel operators will be expected to work hard and secure a 'decent return' on capital, a law firm has warned.
Staff retention in many professional kitchens could be improved if more chefs completed stages in other kitchens and welcomed others into theirs, according to HIT Chef Academy principal Paul Mannering.
Businesses which arrange for third parties to write fake positive reviews about them online are at risk of falling foul of consumer protection law, according to new guidance.
With Chancellor George Osborne set to unveil his 2016 Budget Statement on 16 March, BigHospitality rounds up the key issues the industry would like addressed.
The number of international tourists flocking to English regions has hit a record level with some areas experiencing double digit growth in visitor numbers, latest figures compiled for VisitBritain have revealed.
The growth of free-from food, de-formalised dining and the kitchen as theatre are some of latest trends in the hospitality sector that will be explored in more detail at Hotelympia 2016.
The number of female chefs in the UK is falling with nearly two in five women considering leaving the industry, so what needs to be done to reverse this trend?
While students are often stereotyped as lecture-shy beer drinkers spending all day necking cheap pints in a union bar, today’s undergraduates are swapping the Carlsberg for cappuccinos.
High standards of cleanliness impact hospitality businesses’ overall online rating affecting booking numbers and business success, recent research from P&G Professional and trivago has found.
With Mother’s Day and Easter arriving early this year, chefs need to make sure they are prepared. In addition to exploring new recipes, outlets need to consider putting on set menus or special offers to attract consumers, as well as finding the best way...
Britain’s restaurant and pub groups reported collective like-for-like sales up 1.9 per cent for January, compared to the same month last year, according to the Coffer Peach Business Tracker.
