Business & Legislation

Robert Thompson's event catering business will offer catering services for homes, offices and venues across the Isle of Wight

Robert Thompson launches Isle of Wight event catering business

By Luke Nicholls

Michelin-starred chef and Isle of Wight ambassador Robert Thompson has today announced the launch of a new business, Robert Thompson Event Catering, which will provide catering for homes, offices and venues across the island.

Hotel housekeepers are usually paid national minimum wage through employment agencies and can be vulnerable to mistreatment or exploitation

Hotels urged to take heed of staff exploitation claims

By Luke Nicholls

A Parliamentary Reception has called on major UK hotel chains to ‘clean up their act’ and take more responsibility when it comes to preventing the mistreatment and exploitation of agency workers.

On and off the menu: What fish is safe to serve?

On and off the menu: What fish is safe to serve?

By Emma Eversham

With fish charity the Marine Conservation Society (MCS) making updates to its Fish to Eat list, downgrading previously sustainable and popular fish mackerel and gurnard, we take a closer look at what fish and seafood it does and doesn't recommend...

Snug Bars expansion plans

Snug Bars to add two new sites in 2013

By Emma Eversham

Cambridgeshire and Chilterns-based pub company Snug Bars has unveiled plans to open two more sites this year following a record Christmas trading period.  

Byron and Browns Bar & Brasserie will open sites on Paradise Place within the Liverpool ONE development this spring

Byron and Browns head for Liverpool ONE

By Luke Nicholls

Premium burger chain Byron and all-day brasserie concept Browns are set to open neighbouring restaurants within the Liverpool ONE shopping centre this spring.

Whitbread has removed all silvercrest products from its Premier Inn restaurant menus

Whitbread changes suppliers over horsemeat concerns

By Luke Nicholls

The UK’s largest hotel and restaurant operator, Whitbread, has been forced to remove thousands of burgers from some of its menus after a supplier embroiled in the horsemeat scandal couldn't guarantee its quality.

Outstanding in their Field: Richard Conway and Gordon Craig, who met at former Michelin-star restaurant Plumed Horse, have launched their own venture in Edinburgh - Field restaurant

Edinburgh's Home Bistro relaunched as Field restaurant

By Peter Ruddick

Richard Conway and Gordon Craig, who met and worked together at former Michelin-starred restaurant Plumed Horse, have opened their first venture together - relaunching the Home Bistro in Edinburgh as Field restaurant.

Choice Hotels and Akkeron agreement

Choice Hotels to rebrand nine Akkeron hotels

By Emma Eversham

Akkeron, operator of 21 hotels across the UK, has struck an agreement with the US based Choice Hotels to re-brand nine of its properties under the Quality and Clarion Collection brands.

Gold Service Scholarship

Gold Service Scholarship 2013 finalists revealed

By Emma Eversham

The six people to make it to the finals of the first Gold Service Scholarship have been revealed ahead of the final at Westminster Kingsway College and an awards ceremony at London hotel Claridge's next month. 

Global hotel operator Accor opened 266 new hotels in 2012

Accor reveals 'record' 2012, 266 new hotels opened

By Peter Ruddick

Global hotel operator Accor has revealed it opened a record 266 new hotels in 2012 as the company's move to managed and franchised venues helped grow gross revenue by 11 per cent.

Compared to the packed calendar of events last year, 'Empty 13' may be more of a struggle for hoteliers

Supply and demand growth predicted for UK hotels in 2013

By Luke Nicholls

A number of hotel industry experts have already outlined their pessimism for the year ahead, with some predicting a distinct lack of consumers and investment. But a new forecast from STR Global estimates there will actually be an increase in supply and...

Motorway service area operator Welcome Break has successfully completed a £350m refinancing of its debt

Welcome Break successfully completes £350m refinancing

By Peter Ruddick

Motorway service area operator Welcome Break has announced it has successfully completed a £350m refinancing of its debt facilities allowing the company to continue the development of the brand. 

Russell Brown Sienna restaurant

Russell Brown: Career Profile

By Emma Eversham

Russell Brown is chef-owner of Sienna, Dorset's only Michelin-starred restaurant. He was recently made head of the Dorset Panel of the South West-based Chef's Forum and later this year will celebrate 10 years of running his own restaurant. 

The 11-bedroom Lauriston Court Hotel was named the World's Best Hotel for Service and came sixth in TripAdvisor’s Best Bargain hotel in the World category

World’s Best Hotel for Service reveals secrets to success

By Luke Nicholls

The co-owner of Lauriston Court Hotel in North Wales has advised fellow hoteliers they should engage more with their guests if they want to encourage positive reviews and repeat custom, after her business was named the World’s Best Hotel for Service in...

Christie & Co's 2013 Business Outlook launched yesterday at Merchant Taylors' Hall in Threadneedle Street

Business Outlook 2013: What’s next for hospitality?

By Luke Nicholls

Smaller, up-and-coming pub operators will have more opportunities to expand, restaurateurs will begin to divert away from the high street and more hoteliers will begin actively preparing for recovery.

Steve Holmes, managing director of Ask Italian, talked to Restaurant magazine about the rollout of the concept's new restaurant branding, design and menu - photo credit John Carey

Ask Italian: Business Profile

By William Drew

The competition may be fierce and its rivals more fashionable, but Steve Holmes has taken to the tough job of revitalising mainstream chain Ask Italian with gusto.

From asking customers to upload photo and video to your website to employing a professional photographer to capture the spirit of your business; photo and video can be great marketing tools - photo credit Tyson Sadlo

How to market your hospitality business better using photo and video

By Peter Ruddick

A picture might tell a thousand words but getting the right photo and video to market your hotel, restaurant, pub or bar is often not as simple as penning some winning prose - so what top tips can hospitality businesses take to improve their imagery?

Paul Kitching, head chef at 21212 restaurant in Edinburgh, with business partner Katie O'Brien

Four AA Rosettes for 21212

By Luke Nicholls

Restaurant 21212 in Edinburgh is the only restaurant in the UK to be awarded four Rosettes, while 13 establishments have taken three Rosettes in the latest round of inspections by the AA.

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