Deep discounts, special offers and the use of daily deal websites could soon become a thing of the past for restaurants and pubs as customers are becoming more attracted to outlets which offer rewards for loyalty as opposed to money off, according to...
User-generated review websites such as TripAdvisor are encouraging higher spending and longer stays in the UK, with users more likely to increase their time and spending in hotels, a new study has found.
The Government is urging restaurants to more widely adopt country of origin labelling and has said many caterers are still not providing enough information on the provenance of their food.
Global hotel operator Accor has revealed strong performance from its economy hotels has driven growth for the business in the UK while preparations for the London 2012 Olympic Games have damaged revenue from the upscale and midscale properties.
UK restaurants and pubs saw like-for-like sales edge up 1.3 per cent last month, but a combination of the unusually cold and wet weather, Euro 2012 and the Queen’s Diamond Jubilee brought contrasting prosperities for the sector.
With the popularity for local produce and diner demand for provenance information showing no sign of slowing down, Renaissance Pubs has solved the problem of developing closer links and relationships with suppliers by investing in their own farm.
The UK on-trade drinks market is straining under the weight of the recession, with consumers now tending to react in one of two ways: trade up and buy less, or trade down and buy more, according to the 2012 First Drinks Market Report.
Hoteliers are being encouraged to join London Hotelwatch, a new website set up by the Metropolitan Police and Facewatch, which the Institute of Hospitality (IoH) says will be open to hotels across the UK.
EPoS designer and manufacturer Bleep UK has teamed up with hospitality touch screen manufacturer Conceptic Touch UK to launch eMenu, an interactive touch screen menu and ordering app designed to replace traditional paper menus in restaurants.
Hotels across the capital are lowering the cost of their rooms in the run-up to the Olympics to lure in guests as recent figures show that 23 per cent of them are currently unreserved for the two weeks of the Olympics games.
Tax stamps on every bottle or can of beer would be 'extremely problematic' and the case for it is 'premature' when tax fraud enforcement options remain open to HMRC, according to a panel of MPs who reported to the Government yesterday.
Riverside Vegetaria in Kingston upon Thames has been named as the best vegetarian restaurant in the capital after topping a vote organised by Ethical Eats, the London Food Link network of restaurants which is part of Sustain.
The British Beer and Pub Association (BBPA) has called on the Government to abandon plans announced in the Budget for the introduction of tax stamps on every bottle and can of beer saying it will damage pubs and may be illegal.
The continued growth and success of multi-cuisine buffet restaurants shows no sign of abating as another operator, Tops, enters the fray with a new restaurant in Manchester and two more sites planned.
Annabel Smith, one of the first two women to receive official beer sommelier accreditation from the Institute of Brewing & Distilling (IBD) Beer Academy, has told BigHospitality changing glassware can significantly change the attitudes of women to...
American restaurant chain T.G.I. Friday's has joined businesses in the hospitality industry calling for a reduction in VAT by signing up to membership of Jacques Borel's VAT Club.
Hotels in Edinburgh have seen occupancy rates and revenues plummet for the third month in a row, with the downward trend looking set to continue in the Scottish capital for the rest of the year.
The issue of customer’s booking tables and not showing up has plagued the restaurant industry for years, but now bookingrid.com, a new marketing platform for restaurants which uses a demand-led pricing model, believes it has finally found a solution.
Today's news that inbound tourism to Britain has just delivered all-time record revenue to Britain over the past year has been hailed a ‘gold medal-winning performance’ by VisitBritain’s chairman, but he also warns that the industry must not get...
The average price of a hotel room in London during the London 2012 Olympics is an increase of 26 per cent compared to the same period in 2011, with one night in the capital costing £210.
A joint initiative between Business in the Community (BitC), the British Hospitality Association (BHA) and Springboard today brought together an array of hospitality industry leaders with young people to stimulate a dialogue on employability skills, work...
More than a third (37 per cent) of London-based businesses, including restaurants, hotels, and pubs, have said they will stockpile non-perishable goods in preparation for the London 2012 Olympics to help reduce deliveries made during the Games.
Nicolas Bouhelier, one of the team of pastry chefs representing the UK in the prestigious Coupe du Monde de la Pâtisserie, has said the competition can help pastry chefs in the UK become as respected as their European counterparts.
To mark five years since the implementation of the ban on smoking in pubs and bars in England, BigHospitality has produced a podcast report investigating the current situation and possible future options for campaigners and publicans still hoping to change...
The number of restaurants producing branded products for supermarkets is increasing as more operators see it as a viable way to extend their brand and provide another revenue stream for the business.
Soho House Group has become the latest restaurant operator to put chicken in the spotlight with the news it is to open a new venue called Chicken Shop in London this autumn serving rotisserie chicken as its only main course.
Le Bouchon Breton restaurant in Spitalfields Market has ceased trading blaming rain and the recession on the closure just months after declaring a rebranding and cheaper menu had helped business 'explode'.
The UK’s appetite for steak seems to be showing no signs of abating, with a proliferation of meat-focused restaurants opening across the capital and beyond in the coming months.
A Treasury minister has pledged the Government will continue to monitor the impact of the alcohol duty escalator but claimed the rising beer duty was a 'help' to publicans and drinkers as it was contributing to deficit reduction.
The Home Office has published its response to a consultation on the proposed Late Night Levy with legislation expected later this year which will not exempt restaurants and which pub and bar licensees have declared 'unnecessary'.
Five years on from the inception of the smoking ban in England and there are still mixed views in the pub industry, with many customers actually visiting the pub more frequently because of the ban, but the majority of licensees pressing for amendments...
Budget hotel chain Travelodge claims it will now hit its target to be the largest operator in London ahead of the Olympics, with the opening of four properties in the capital, and a further three around the country.
The UK hotel industry should be prepared to welcome a greater number of Chinese and Brazilian tourists later this year, as increasing numbers plan to spend more on holidays than in 2011, according to a recent survey.
Consumers from ‘Generation Y’ (18-34 year-olds) are continuing to defy the recession by going out to eat and drink 29 per cent more often than last year, a survey has found.
In the fourth and final part of our feature on food trends in 2012 we asked 10 leading chefs, restaurateurs and food critics including Heston Blumenthal, Simon Rogan and Richard Vines for their top tips and predictions on the hot trends to hit restaurants...
With the meteoric rise in the UK of the popularity of coffee shops, baristas and a flat white or a latte over a regular filter coffee, keeping the quality up in restaurants can be a grind as BigHospitality discovered in a special video report.
The British Beer and Pub Association (BBPA) has today welcomed the news that Sky is to freeze its UK pub and club subscription prices until at least June 2013, but insists the broadcaster is still the ‘underlying cause’ of overpricing in the market.
Train bookings website thetrainline.com has documented the price of lunch at Michelin-starred restaurants across the UK to show rail passengers that eating in well-rated restaurants may not be as expensive as they may think.
The ‘Rene Redzepi factor’ is set to take the UK by storm, with an increasing number of chefs and restaurants taking a more natural approach to food, using less meat products and incorporating raw ingredients into dishes.
Tuttons restaurant in the heart of London’s Covent Garden Piazza has re-opened its doors after a four-month, multi-million-pound refurbishment project.
Ahead of the ninth series of her Channel 5 TV show The Hotel Inspector, hotelier Alex Polizzi has said hotel owners at venues she visits are continuing to make the same mistakes around cleanliness and service.
Italian casual dining chain Prezzo and mass pub operator JD Wetherspoon are helping drive estimated growth in the branded restaurant sector in 2012 of 6.5 per cent.
Asian food may already be a huge part of the UK restaurant scene, but the world’s largest continent has a lot more to offer. Restaurant magazine's Joe Lutrario looks at the rise in Asian food in the UK and at how some of the less familiar cuisines...
Despite recent figures from Google showing that restaurant-related online searches are up 17 per cent year-on-year, a third of outlets still have no website, missing out on a potential £31,000 of revenue every year.
With today’s release of revised gross domestic product (GDP) figures showing that the double-dip recession is deeper than originally feared, the British Hospitality Association (BHA) believes the hospitality industry can have something to smile about,...
London’s hotels have been given a lower customer service score than the capital’s tourist attractions, shops, pubs and restaurants by a sample of overseas visitors who came to the city earlier this year.
Pub operator and brewer Greene King has reported another year of record profits and growth, with turnover for the past 12 months up 9.4 per cent, pre-tax profit up 8.6 per cent and a food sales growth of 17 per cent.
As Koh Thai Tapas prepares to open its third restaurant in the South East, a number of other new tapas-style concepts are springing up around the country, with sharing dishes and a more informal dining approach beginning to be applied to a variety of...
