Smart front and back-of-house tech can digitise much of the customer experience, relieve stress on staff and reduce the number of employees needed for each service.
This week's main hospitality news stories include Ynyshir being crowned the UK’s best restaurant at The Estrella Damm National Restaurant Awards 2022, and Tom Sellers' new Mayfair venture.
Like-for-like sales at Britain’s leading managed restaurant, pub and bar groups in May were just 0.1% ahead of the pre-Covid levels of 2019, the latest Coffer CGA Business Tracker reveals.
The UK eating out market is forecast to reach £95.2bn in value this year, according to data from the new Lumina Intelligence Eating Out Market Report 2022.
Last week’s two Jubilee bank holidays lifted sales for Britain’s pubs, bars and restaurants, CGA by NielsenIQ’s latest trading data shows, but street parties dented trading over the weekend.
The extended Platinum Jubilee weekend saw spending in hospitality venues soar with restaurants seeing a 41.5% uplift compared to the same period last year, according to data from Barclaycard.
The UK hospitality industry is set for a bumper Jubilee bank holiday, with some resarch suggesting the sector is set for a £2.9bn boost over the four-day weekend (2-5 June).
This week's main hospitality news stories include Honest Burgers' regenerative farming initiative, Tortilla acquiring Chilango, and figures showing a third of people are cutting back on eating out and takeaways.
The UK has seen a dip in weekly card spending, and fewer restaurant bookings, on the previous week, according to the latest weekly figures collated by the Office for National Statistics (ONS).
More than a third of people have been forced to reduce or stop spending on eating out and takeaways over the past six months in the face of rising costs and inflation, according to a YouGov poll.
The hospitality sector is uniquely positioned to deliver economic growth and jobs across the country and can play its part in delivering the Government’s flagship levelling up agenda, according to a new report from UKHospitality (UKH).
This week's main hospitality news stories include Dishoom heading to Canary Wharf, David Thompson bringing Long Chim to Chinatown, and McDonald's permanently exiting the Russian market.
Menus across the UK eating and drinking out market grew in size between February and April 2022, according to data from Lumina Intelligence’s Menu Tracker, with average prices also increasing.
Falling consumer confidence and slowing demand growth has started to weigh on output across the hospitality and tourism sector, according to the first Lloyds Bank UK Sector Tracker.
Delivery sales have plateaued in 2022 as Covid restrictions eased and consumer confidence about eating-out improved, the latest edition of the CGA & Slerp Hospitality at Home Tracker shows.
Hospitality operators are continuing to face 'major challenges' recruiting staff, with the latest figures from the Office for National Statistics (ONS) showing some 171,000 vacancies across the sector.
Britain’s leading managed restaurant, pub and bar groups recorded like-for-like sales growth of 2% in April 2022, the latest Coffer CGA Business Tracker reveals.
Three quarters of nightlife businesses say door staff shortages are impacting public safety, according to new data from the Night Time Industries Association (NTIA) and UK Door Security Association (UKDSA).
This week's main hospitality news stories include the Government making pavement licenses permanent, data showing hospitality employees working longer hours, and Shaftesbury and Capco's plans to merge.
Consumer confidence fell for the third consecutive quarter in Q1 2022, but the percentage of consumers spending more on restaurants rose by nine points quarter-on-quarter, according to data from Deloitte.
The proportion of main dishes on operator menus that are sandwiches has risen across four key eating out channels to give consumers cheaper meal-time options amid cost of living pressures.
The meteoric rise of social media over the past few has transformed restaurants, helping build brand awareness, customer loyalty and even with recruitment, according to those in the industry.
Hospitality employee development partner CPL Learning has launched a free online training course to support venues and individuals who want to improve the hospitality experience for Deaf people.
Hospitality employees are working around six hours a week longer than before the pandemic, according to new figures from workforce management specialist Bizimply.
This week's main hospitality news stories include the Star at Harome's reopening plans, a new award for the 2022 Estrella Damm National Restaurant Awards, and a rise in restaurant insolvencies,
John Chantarasak debut cookbook is based around the same concept as his successful AngloThai pop-up, with British ingredients standing in for Thai ones in some cases.
This week's main hospitality news stories include a complete overhauling of The Good Food Guide rating system, Brighton-centric restaurateur Raz Helalat's next venture, and concerns about racism in the workplace.
London’s pubs, bars and restaurants are gradually returning towards pre-Covid levels of visits, according to new research from CGA and Wireless Social.
The total UK coffee shop, sandwich and bakery market is set to exceed its 2019 market value in 2022, according to the latest data from Lumina Intelligence's Operator Data Index.
More than a third of black and mixed ethnicity hospitality workers have experienced or witnessed racism in their current place of work, according to a new report.
Britain’s managed restaurant and pub groups’ delivery and takeaway sales remain more than double pre-Covid levels, but data shows trading has dipped year-on-year after consumers resumed their out-of-home eating habits.
The Zero Carbon Forum (ZCF) has launched a Hospitality & Brewing Carbon Calculator and Toolkit, developed in collaboration with UKHospitality and the British Beer and Pub Association (BBPA).
D&D potential sale, the announcement of the Chef to Watch shortlist, and Rochelle Canteen co-founder Margot Henderson opening her first pub were among this week's most read stories.
As more hospitality businesses commit to implementing a climate strategy, meat-focused restaurants are among those at the forefront of the sector’s charge to try and reach net zero