Archives for January 4, 2017

← 2017

Harrods staff demand greater control over tips

By Sophie Witts

Restaurant workers at Harrods are calling on the store to allow staff to vote on who distributes their tips in the latest row over the use of service charges.

Hotel trends: 7 things we'll see in 2017

By Emma Eversham

From an increased focus on loyalty to the use of storytelling and the rise of themed afternoon tea offerings, the hotel sector makes its predictions for 2017.