Archives for May 8, 2016

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IHG: Travellers hold misconceptions about hotel bookings sites

By Emma Eversham

Hoteliers could be facing a tough battle to encourage guests to book rooms with them direct after a survey revealed that 76 per cent use online travel agents (OTAs) because they believe they will guarantee them the best rates. 

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How to cater for customers following gluten-free diets

By Kathryn Miller

On the first day of Coeliac UK Awareness Week, Coeliac UK's head of food policy Kathryn Miller, outlines the practical steps hospitality operators can take to cater for customers following a gluten-free diet.