Daily news, insight and opinion from the world of restaurants
SPOTLIGHT ON SERVICE
In the next installment of our Spotlight on Service campaign, Malcolm Hendry, general manager of London’s five-star Hotel 41, explains why front-of-house employees are integral to creating a positive guest experience.
A non-profit hotel designed to offer affordable accommodation to cash-strapped actors and artists is opening in London in 2016.
App-based restaurant Eatfirst has secured an $8m investment in its bid to become ‘the largest online restaurant across the globe by 2018’.
Hoteliers in Aberdeen faced further troubles in October with the Granite City’s RevPAR dropping sharply year-on-year as the declining oil industry continues to take its toll, according to the monthly LJ Forecaster Scottish Intercity Report.