Why we’re putting the spotlight on service
Over the next few weeks BigHospitality will be putting the spotlight on service and placing the professionals working front-of-house centre stage. Here’s why.
Archives for November 18, 2015
Airbnb 'super host' service secures $2m funding
A hospitality start-up which claims to breed 'Airbnb super hosts' has secured a $2m investment from DN capital.
Thanksgiving: American holiday generates British restaurant boost
British restaurants are gearing up for bumper Thanksgiving sales as data from OpenTable demonstrates a significant boost in people dining out to celebrate the holiday over the past five years.
Majority of high street restaurant chains serving unsustainable seafood
More than half of the UK’s largest restaurant chains are serving seafood from overfished areas or failing to be transparent about the origins of their fish and shellfish, new research has found.
Budget brands to lift London hotel boom until 2018
A boom in budget and five star brands is expected to see the number of hotel rooms in London grow 12 per cent by 2018, according to new research from London & Partners and AM:PM.
SPOTLIGHT ON SERVICE
The Clove Club: How service makes the Michelin-starred restaurant tick
As BigHospitality’s Spotlight on Service campaign gets underway, we chat to the Clove Club’s Johnny Smith about how personalised service at the restaurant improves the guest’s experience.