Restaurant brands missing out on customer loyalty schemes
Restaurant brands should make better use of data obtained through loyalty schemes such as cards and apps to create deals targeted to customer preferences.
Restaurant brands should make better use of data obtained through loyalty schemes such as cards and apps to create deals targeted to customer preferences.
Edinburgh chef Katie Leslie has been awarded Le Cordon Bleu’s UK Scholarship Award 2015.
The family behind Michelin-starred Indian restaurants Gymkhana and Trishna are launching a third site inspired by the roadside shacks of southern India and Sri Lanka in October.
Online reviews play an increasingly important role in driving hotel room bookings, so what factors can trigger different types of consumers to book?
An ongoing reluctance by consumers to trade up to more expensive menu items is squeezing restaurant profits, according to exclusive research.
Ian Cleaver, owner of Highland Heritage Limited, is selling up his hotel estate after announcing his intention to retire.