Archives for March 31, 2015

← 2015

APRIL FOOLS

Costa to trial coffee and kip service

By Emma Eversham

Costa is trialling a new service in its coffee shops which offers customers the chance to have an afternoon nap before drinking their coffee. 

More autonomy for restaurant GMs helps Ping Pong sales rise 10%

By Emma Eversham

Giving more autonomy to the general managers of its eight restaurants and investing in staff training helped make 2014 a ‘transformational’ year for dim sum restaurant chain Ping Pong, according to head of operations Michael Pearson.