Archives for February 16, 2015

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McDonald's outperforms on animal welfare

By Ruth Williams

McDonald’s has been rated the highest in a benchmarking of global restaurant brands for implementing farm animal welfare practices in its policies, while M&B, Burger King, SSP and Whitbread are among the worst.

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Top 10 tips for successful upselling

By Steven Pike

Upselling is the life blood of your business. It maximises average spend per head, increases your turnover, but most importantly, enhances the guest experience. Here, Steven Pike, managing director of HospitalityGEM, gives his top 10 tips for successful...

The future is now: A guide to mobile payments

By Carina Perkins

As mobile payment gears up to take the world by storm, BigHospitality asks what advantages it has for the hospitality sector, and how operators can introduce it into their business.