Hospitality and tourism leads the field on customer satisfaction
Hospitality and tourism is outperforming other industries in terms of customer satisfaction and experience, according to the latest analysis.
Archives for October 13, 2014
Investors ‘deploying equity’ on healthier hotel market
The hotel property market is benefiting from domestic and North American investors’ need to spend the equity they raised before the crisis, according to Christie + Co.
Recruitment strategy change needed to tackle £2.7m turnover cost
The hospitality industry needs to change its recruitment and staff retention strategy in order to reduce turnover, which currently costs the sector £2.7m a year.
MSC updates sustainable fishing standards
The Marine Stewardship Council (MSC) has overhauled its fishery certification standards to offer better protection to marine life and workers, with benefits for restaurants looking to source sustainable fish.
Union Hanover submits plans for Edinburgh hotel
Development firm Union Hanover has submitted plans for a £35m hotel in central Edinburgh which it claims will define its new Urban Villa concept.
Adam Bennett: 'We can make a dent in the Bocuse d'Or'
Speaking to BigHospitality at The Restaurant Show, Adam Bennett, who is representing the UK in the Bocuse d'Or 2015 and recently won his first Michelin Star as chef director of The Cross, spoke about how he prepares for high-profile competition, and...
Protect pubs by freezing business rates, says BBPA
The community pub sector faces a £15m rise in business rate bills unless the government takes immediate action, the British Beer & Pub Association (BBPA) has warned.