Archives for May 19, 2014

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Reviews: Could asking for direct feedback cut the bad ones?

By Melodie Michel

Papa John’s introduction of a Rant & Rave text system has caused a decline in customer complaints, suggesting that asking customers for direct feedback in a simple manner could reduce the risk of getting bad reviews on dedicated websites.

Street food consumption on the up

By Melodie Michel

The street food market is set to keep growing as 47 per cent of consumers plan to eat more of it in the next year, according to research conducted by Allegra Foodservice for ingredients supplier Santa Maria.