Longleat buys second former Von Essen hotel Homewood Park
Longleat, the estate of the 7th Marquess of Bath, has acquired a second hotel from the former Von Essen estate - Homewood Park Hotel & Spa.
Archives for November 7, 2011
ASK THE EXPERTS
How to handle customers during stressful situations
Sharon Glancy, director of People 1st Training Company, suggests how reception or front-of-house staff should handle guests and customers when systems fail and the situation becomes stressful.
Global Hotel Exchange marketing and reservation service to be unveiled at Annual Hotel Conference
Global Hotel Exchange (GHX), a new marketing and reservation service devised by Thomas Magnuson is set to be unveiled at the Annual Hotel Conference in Manchester tomorrow.
Hotels spending more on recruitment
Hotel operators throughout the UK are increasingly using professional recruitment companies to head-hunt management staff in an effort to avoid making costly recruitment mistakes.
John Campbell to cut ties with Coworth Park
John Campbell is to cut his ties completely with Coworth Park after reaching a 'mutual agreement' that his consultancy at the hotel's fine-dining restaurant should end.
HMA calling for entries to Hotel Marketing Awards
The Hotel Marketing Association (HMA) has revealed the categories for its prestigious annual 2011 Hotel Marketing Awards, recognising the best hotel marketing campaigns in the UK over the past year.
TripAdvisor: Investigation reveals ease of faking reviews
Reviews website TripAdvisor is again at the centre of controversy after an investigation has revealed an array of security loopholes that can be exploited at the click of a mouse.
VisitBritain receives major funding boost ahead of bumper 2012
With the year ahead packed full of iconic, once-in-a-lifetime events including the London 2012 Olympics and the Queen’s Diamond Jubilee, VisitBritain has received a welcome injection of £27m funding to help promote the UK.
Coeliac UK Gluten-free Chef of the Year: Finalists announced
Coeliac UK has announced the six finalists for this year’s Gluten-free Chef of the Year competition.