Researchers developing software to combat fake online reviews
Researchers from Cornell University are developing computer software to identify fraudulent online reviews, with initial tests on hotel reviews found to be 90 per cent accurate.
Archives for July 27, 2011
Hoteliers notice signs of consumers saving money
Hotel and B&B owners around the UK have said that summer business this year has been broadly positive, although they have noted definite signs of consumers saving money.
Planning for the 2012 Olympics: Staff and training
As McDonald’s founder Ray Kroc once said ‘You’re only as good as the people you hire’ so if you believe his mantra and want to make sure your business is a winner during next year’s Olympic Games, make sure you read our fourth and final instalment of our...
Campaign to cut VAT continues despite rejection from Treasury
A campaign which aims to reduce VAT to 5 per cent for the hospitality industry has vowed to continue despite claims from the Treasury that there is no 'compelling evidence' for the cut.