Archives for March 7, 2011

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Service standards: Why is British service so poor?

By Becky Paskin

Britain may be the second most popular country in the world, according to the recent BBC World Service Country Rating Poll, but when it comes to delivering a warm, hospitable welcome, we rank just 14th.

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Health & safety tips for kitchen refurbishment

BigHospitality shares top tips from Mark Harrington, CEO at health and safety consultants Check Safety First, on what you should keep in mind when refurbishing your kitchen so you tick all health and safety boxes.