Doing it by the book: managing customer reservations in a post pandemic world

Overview


New technology and a changed mindset have altered the way customers regard restaurant reservations. Where does this leave businesses fighting for custom in an increasingly competitive sector?Join Amelia Soro, Sanj Naha, Rebekha Wilkins, Andrew Frost and our very own BigHospitality editor Stefan Chomka as we discuss how new technology and a changed mindset have altered the way customers regard restaurant reservations.  

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