Nando’s launched its own delivery service in 2017 and has worked with various delivery platforms and logistics company to get its food to people, but the deal with Deliveroo comes close to doubling the number of its restaurants that offer delivery across its UK and Irish estate.
Customers can order via Deliveroo’s own app but - in a first for the platform - its ordering technology will also be integrated into Nando’s own website under a new ‘brought to you by Deliveroo’ service.
Deliveroo describes the partnership as a ‘landmark relationship’ and says that it underscores Deliveroo’s positioning as the leading provider of logistics-enabled food delivery services, with customers benefiting from Deliveroo’s ‘world-class rider fleet, logistics algorithms, and technology’.
The new system will also Nando’s reward program and offer a more ‘stable, user friendly experience’.
“We are passionate about making Nando’s a truly multichannel business and are extremely excited to launch our new delivery service with Deliveroo as a major step in that direction,” says Nando’s UK and Ireland CEO Colin Hill.
“By combining our unique expertise with Deliveroo we believe we are in the best place to operate an industry leading digital-first product which will help our fans to satisfy their Nando’s cravings in whichever way suits them – delivery, collect or, when we’re fully back open, dine in.”
“We are extremely proud that, at this critical moment in Nando’s growth trajectory and development of its multichannel digital customer vision, Nando’s has trusted us as their exclusive delivery partner across the country,” say Deliveroo’s Stephen Goldstein.
“This partnership is the first of its kind for Deliveroo, as fans of Nando’s can now simultaneously order from the Deliveroo app and from the Nando’s website via the launch of our ‘brought to you by Deliveroo’ service. We are honoured to be the trusted partner of choice for one of the world’s most iconic restaurant brands and are excited to delight an ever-growing number of Nando’s fans across the UK and Ireland.”