Part of a series of social distancing measures being brought in for when parlours can reopen for dine-in customers following the Coronavirus lockdown, the unique on-table QR codes will allow guests to view the Creams menu on their mobile device, and will also enable them to place orders and pay remotely.
Each individual code links its specific table to Creams’ POS system and sends orders to the kitchen, relieving customers from the ordering at the till.
Meanwhile, an ice cream van jingle will be played at regular intervals throughout the day, and will serve as a prompt to all team members to wash their hands and sanitise work surfaces.
The group says it will also be undertaking a review of all sites with the aim of implementing a bespoke social distancing programme, unique to the floor plans at each location, over the coming weeks.
“We’re proud to offer our customers a fun and most importantly, delicious experience each and every time they visit one of our cafés," says Creams marketing director Lauren Haslewood.
"Over the past weeks we have been exploring how to maintain this high level of customer experience whilst we ensure safety and adherence to government guidelines. When we open, our customers can be sure that although the environment will be fully sanitised, their experience will be as fun as ever.”
