How to make your pub more accessible: BBPA publishes free guide for licensees
An Open Welcome: Why being Accessible is Good for your Pub highlights the benefits of making a pub more easily accessible for disabled customers. The guide has been supported by Paralympian, Dame Tanni Grey Thompson, who has written the foreword.
“With visitors coming from all over the world, there has never been such a good time for the Great British Pub to capitalise on its reputation as the home of hospitality and be as accessible as possible to all,” writes Thompson.
“Be inspired by the tips and examples of best practice in this booklet and see what you can do, because if there is one specific and tangible legacy that this year’s Olympics and Paralympics can leave behind, it is one of access and inclusion for all.”
Over one quarter (27 per cent) of the UK population have a long-standing health problem or disability. The guides sets out a range of practical steps pubs can take to help, as well as advising on how to provide an ‘access statement’ to ensure that the information customers need is in place, so they know what to expect from a venue.
Issues such as staff training, improving physical access, signposting and liaising with local authorities are covered, alongside several case studies from BBPA members showing how taking action has improved their business and helped customers.
To view the BBPA guide, click here
