Sheraton Park Lane and Park Plaza Westminster Bridge appointments

Sheraton Park Lane has appointed a new hotel manager, while Park Plaza Westminster Bridge gets a new head concierge

Starwood Hotels & Resorts has appointed a new hotel manager for the Sheraton Park Lane Hotel in London.

Paul Dunphy joins the hotel from his previous role as hotel manager at the Sheraton Belgravia with over 14 years experience of working in the industry.

Colin Bennett, area manager for England, said: “Paul brings an unswerving commitment to delivering the highest standards and inspiring his hotel associates to do the same. The Park Lane Hotel, a London landmark, is in safe hands and I am sure that his enthusiasm and expertise will lead to further success for the property.”

Park Plaza Westminster Bridge

Meanwhile, the new Park Plaza Westminster Bridge has appointed a new head concierge to oversee the London hotel’s porter and concierge team.

David Haines joins the new 1,021-bedroom hotel with nearly 25 years concierge experience, most recently holding the position of head concierge at the Millennium Gloucester Hotel Kensington. He has also been a member of the Society of the Golden Keys of Great Britain since 1991.

Andrew Swindells, general manager, Park Plaza Westminster Bridge London, said:

“This appointment underpins our commitment to ensuring our guests are met with the highest calibre staff to enhance their stay at the hotel, whether it is for business or leisure. David’s extensive concierge background means that he is the ideal candidate to help build the hotel’s reputation for offering superior levels of customer service."