With pressures rising on operators from every angle it’s important that the technology used is helping not hindering operational performance. As the market and consumer preferences continue to involve with latest statistics showing contactless transactions are projected to reach 90% by 2027 and the quick-service market is due to rise to approx£22bn by 2026 as two examples, this guide explores the role EPoS technology plays in ensuring operators are equipped to make an impact on profits, operate more efficiently and create personalised experiences for customers to lock in customer loyalty.