White Paper

The truth behind no-shows

Format: PDF file | Document type: White Paper | Promoted Content

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The truth behind no-shows

Related categories: Hospitality Services

No-shows remain an ongoing challenge for the hospitality industry, costing UK hospitality a collective £17.6bn a year in lost sales. 

In this report, we reveal the extent of the no-shows problem, including current consumer booking behaviors and the factors influencing no-show rates, as well as how likely consumers are to show up for their booking in hospitality compared to other sectors. 

What’s in the report?​ 

  • 2024 consumer booking habits 
  • How no-shows in hospitality compare to other sectors 
  • Factors that cause guests to not show up for their bookings 
  • Five ways to combat no-shows in your venue 

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