No-shows remain an ongoing challenge for the hospitality industry, costing UK hospitality a collective £17.6bn a year in lost sales.
In this report, we reveal the extent of the no-shows problem, including current consumer booking behaviors and the factors influencing no-show rates, as well as how likely consumers are to show up for their booking in hospitality compared to other sectors.
What’s in the report?
- 2024 consumer booking habits
- How no-shows in hospitality compare to other sectors
- Factors that cause guests to not show up for their bookings
- Five ways to combat no-shows in your venue
