The customer is king and driving that all-important restaurant experience is what will ultimately underpin brand loyalty and keep customers coming back time and time again.
How can operators can provide a seamless customer journey, keeping their name front-of-mind and relevant with customers looking for the fastest and best service in the time they have. Integration between services is the answer and technology holds the key!
Integration is the word du jour, particularly when talking EPoS, but why is so much importance placed on it and what benefits does it bring to hospitality operators?