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Business Profile: PizzaExpress

Business Profile: PizzaExpress

By Mark Wingett

Two years into his role as chief executive of PizzaExpress, Richard Hodgson is excited about the brand's future both in the UK and internationally. 

Customers are expecting bespoke and premium airside sites

The changing face of airport hospitality

By Sophie Witts

Airport dining has changed dramatically in the last ten years. While motor-way service style free-flow restaurants used to be the norm, heavy investment has seen the airside food offering start to outpace the high street.

Andrew Scott is looking to roll out his Heaven Scent Coffee Shop concept to other sites in Scotland's surburban neighbourhoods

Heaven Scent Coffee Shop owner plans expansion

By Michelle Perrett

Andrew Scott, owner of restaurant, coffee shop and catering business Scott Hospitality Services, is looking for investors to help roll out his Heaven Scent Coffee Shop concept. 

Smaller operators are driving growth by expanding across the UK high street

Small restaurant brands upbeat about expansion

By Sophie Witts

Over half (54 per cent) of small UK foodservice entrepreneurs are planning to open more than five outlets in the next 12 months, according to Horizon’s latest Ones to Watch survey.

Having a transparent supply chain will ensure minimal risk to your corporate reputation says Whitbread's Mark Parker

ASK THE EXPERTS

How to ensure a sustainable supply chain

By Mark Parker

Mark Parker of Whitbread talks about why having a transparent and sustainable supply chain is 'vital' within the hotel, restaurant and pub business and suggests ways to ensure your business is complying. 

Restaurant's Stefan Chomka (l) and Joe Lutrario (r) attempt Red Dog Saloon's The Devastator Challenge

Eating challenges: Do they make financial sense?

By Joe Lutrario

Eating challenges are big business for many restaurants but do they make financial sense and what place do they have within an industry that’s increasingly trying to avoid excess and waste? Restaurant's Joe Lutrario finds out. 

Staff at Yotels at Heathrow, Gatwick and Schiphol now clock on and off by simply placing the palm of their hand on a biometric reader

Yotel intalls biometric systems to record staff attendance

By Emma Eversham

Hotel group Yotel has installed automated biometric systems to record the attendance of staff at three of its airport hotels which it says will enable its general managers to better plan cover and improve the payroll process. 

Coffee shop Grind & Co turns into a cocktail bar at night.

TRENDS

Battle for non-traditional trading hours intensifies

By Mark Wingett

The battle for non-traditional trading hours among fast food, café, pub and restaurant operators is set to intensify during the coming year as more and more brands look to stretch their offer.

Rola Wala currently operates a permanent site in Leeds

Rola Wala plans London expansion

By Sophie Witts

Leeds-based Rola Wala is popping-up in London, and plans to open two permanent sites in the capital later this year.

Chains offering a wider variety of cuisine have expanded rapidly in the last five years

'Globalisation' of UK food scene drives chain operator growth

By Sophie Witts

The rise of street food and the ‘globalisation’ of the UK restaurant scene have led to the unbroken growth of chain operators over the last 17 years, according commercial property and real estate services advisors CBRE.

What you need to know about craft cider

What you need to know about craft cider

By Michelle Perrett

Like beer, cider is getting crafty. BigHospitality looks at what craft cider is all about and the opportunities it presents for pubs, restaurants and hotels. 

UK hotels say the power of OTA's needs to be challenged

UK hotels slam Booking.com over price fixing

By Sophie Witts

The UK B&B Association has branded Booking.com a ‘bully’ following a settlement with the Italian, French and Swedish authorities this week (21 April) which prevents hotels from offering a cheaper rate than the online travel agent through their own...

Diners want to see a greater variety of gluten-free dishes available

Branded Content

Diners want more gluten-free options on menus

By Sophie Witts

Operators are at risk of alienating diners by failing to offer an adequate range of gluten-free menu options, according to research commissioned by Aviko in the run up to Coeliac Awareness Week (11-17 May).

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