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Business Profile: Brasserie Blanc

Business Profile: Brasserie Blanc

By Stefan Chomka

Five years ago French chain Brasserie Blanc was a brand in stasis. But a revamp of the entire estate and a move into the pub sector means it has rediscovered its je ne sais quoi.

Fork & Blade to open Aegean restaurant on former Piquet site

Fork & Blade to open Aegean restaurant on former Piquet site

By Emma Eversham

Fork & Blade, the group behind The Black Penny coffee house in Covent Garden and Islington fish restaurant Trawler Trash, has announced plans to open a Aegean inspired restaurant bar on the former site of Piquet restaurant in London. 

Urban Tea Rooms to open at St James's Market

Urban Tea Rooms to open second site

By Sophie Witts

Modern teahouse concept Urban Tea Rooms is to open its second site at London’s St James’s Market development later this spring.

Use customer data captured at busy times to help drive trade at quieter ones

ASK THE EXPERTS

How to capture customer data to benefit the business

By Olivia Fitzgerald

With the festive season behind us, Olivia Fitzgerald of LiveRES, talks hospitality operators through the ways they can use customer data captured at Christmas to benefit business in the year ahead. 

The Artist Residence group to open fourth hotel, in Oxfordshire

The Artist Residence group to open fourth hotel

By Hannah Thompson

The Artist Residence hotel group, from Charlotte and Justin Salisbury, is to open its fourth hotel, The Mason Arms, in South Leigh, Oxfordshire, in February/March.

Chef James Durrant on his new restaurant The Game Bird

SMALL TALK

Chef James Durrant on his new restaurant The Game Bird

By Joe Lutrario

The former Gordon Ramsay and Jason Atherton protégé is overseeing the overhaul of grand St James’s hotel The Stafford London as executive chef, and will re-launch its main restaurant as the The Game Bird early next month. He spoke to Restaurant Magazine...

Half of diners unsure whether tips go to staff

Half of diners unsure whether tips go to staff

By Sophie Witts

Over half of British diners are unsure whether to leave a tip in restaurants in case it is not passed on to waiting staff, according a study by AA Hotel and Hospitality Services.

Hotel trends: 7 things we'll see in 2017

Hotel trends: 7 things we'll see in 2017

By Emma Eversham

From an increased focus on loyalty to the use of storytelling and the rise of themed afternoon tea offerings, the hotel sector makes its predictions for 2017.  

Harrods staff demand greater control over tips

Harrods staff demand greater control over tips

By Sophie Witts

Restaurant workers at Harrods are calling on the store to allow staff to vote on who distributes their tips in the latest row over the use of service charges.

Foxlow Stoke Newington will close for business on 14 January

Hawksmoor Group to shut Foxlow Stoke Newington

By Emma Eversham

Hawksmoor Group is closing the Stoke Newington branch of its neighbourhood restaurant brand Foxlow because it said it failed to get things right in the location.

MasterChef: The Professionals winner Gary Maclean on winning 2016

MasterChef: The Professionals winner Gary Maclean on winning 2016

By Hannah Thompson

The MasterChef: The Professionals 2016 winner, Gary Maclean, was crowned victorious last night. We spoke to the Glasgow-based chef-lecturer (and husband, and father-of-six) the morning after to talk winning, culinary colleges, and learning what the TV...

From frogs to oysters: The top 5 hospitality videos of 2016

From frogs to oysters: The top 5 hospitality videos of 2016

By Hannah Thompson

From chefs’ best career advice to the re-invention of oysters, we had the honour of filming some truly great professionals this year. With so many innovative concepts and brilliant insights flying about, we struggled to choose our highlights, but here...

UK on brink of 'new wave' casual dining boom

UK on brink of 'new wave' casual dining boom

By Sophie Witts

The number of restaurants in the UK has risen rapidly in the past five years, but pubs and bars are continuing to close, according to a report by the Association of Licensed Multiple Retailers (ALMR) and CGA Peach.

The biggest issues in hospitality in 2016

The biggest issues in hospitality in 2016

By Sophie Witts

The hospitality and tourism industry faced numerous challenges in 2016, from the ongoing tussle with Airbnb to the rise of plant-based dining.

Sector leaders pen letter to PM highlighting key issues

Sector leaders pen letter to PM highlighting key issues

By Mark Wingett

More than 20 chief executives and business leaders from the UK’s leading eating and drinking­ out chains have penned a letter to the Prime Minister Theresa May asking her to “consider a reduction in VAT, extending transitional relief on business rates...

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