Enda Larkin, a hotel industry expert currently living in Geneva, Switzerland, has published a new How To book for hoteliers seeking to improve their business.
How To Run A Great Hotel focuses on ways to improve a hotel’s business model, concentrating on areas such as strategy development, enhancing leadership skills, engaging employees and captivating customers.
In the run-up to the 2012 London Olympics, when scores of tourists will descend upon the UK, hotels need to be at the top of their game in order to participate in what will become a competitive market.
Klaus Kobjoll, owner and chief executive of the four-star Schlinderhof hotel in Nuremburg Germany, said Larkin’s book emphasises the importance of striving for excellence when running a hotel.
“Larkin helps new and experienced hoteliers to more clearly understand what excellence means in practice, why it is of essential interest today and what practical steps can be taken to bring it alive in your business so that you truly outperform your competitors,” he said. “I strongly recommend this book as it will undoubtedly be a useful resource as you strive to run a great hotel.”
Focusing less on the day-to-day running of a hotel, the easy-to-read book uses diagrams and practical exercises to help hoteliers improve their business, and is available to buy now.